Search accessible hotels in Marsa Alam

It was an amazing experience for me. They really take care of us from beginning to end and answer all our questions. Even the extra services they offered us which was normally extra charge but they gifted us. Mr Haitham Ali was the guy who took care of all our booking process and needs excellently. It was like a home :)

I loved the pools, the atmosphere and the facilities. Most of the staff were fantastic. The resort did not feel crowded even at near full capacity. Incredibly tidy and well kept. Great drinks and the food at the a la carte restaurants was exquisite. Calm vibe. Great acoustics between rooms.

My friends and I spent 5 phenomenal days at Gemma. Everything was perfect, from the receptionist, waiters, waiters, animators... The food was more than excellent, varied, the selection was phenomenal. This is our 5th time in Egypt and I can say that this is the hotel with the best food and service. Super friendly, unobtrusive staff really made us feel at home. Unforgettable experience, and Gemma resort will remain in our wonderful memories.

Very nice hotel, beautifully designed, remarkable details. The rooms are very clean and we were surprised, it was not necessary to use the air conditioning (in August), I assume that the insulation is well solved. The restaurant was decent, great selection of food. Own beach, but swimming possible only from the jetty. There is a beautiful reef, great snorkeling. Nearby is the harbor and the town of Port Ghalib, where it lives with a great atmosphere. Animations not annoying. Perfect pool bar with alcoholic and non-alcoholic cocktails. Hotel for older children from 10 years old. We will definitely come back here.

7 days of excellence. Hotel infrastructure is mind blowing, it resembles a little town! The bungalow was 10 metres from the beach, the kind housekeeper decorated our bed in the middle of the stay, very sweet gesture. The room was great and spacious. We had air-conditioning issue in the beginning but the technician arrived in 10 minutes and checked back a couple times to make sure it was working. Food was delicious and plentiful (13 hour of eating window every day is excessive). Food was made from scratch, fresh warm bread every day, everyone with every dietary needs will find something for themselves. Our favourite restaurant was Soprano. The restaurant staff certainly work very very hard! The beach is clean and shallow, with a decent snorkeling spot. The staff was top level. They found my lost earbuds at the gym, which I didn't realise I lost for 2 days, at the last 30 minutes before we left. Mr. Mustafa the Guest Relation Manager was also extra helpful and accommodating. We will come back here when we return to Marsa Alam and we will recommend the place to our friends and family.

Every thing on point ,and reception staff ( mr momen) shows great attitude and hospitality

The whole staff was amazing from the Front desk to the drivers to the cleaners to the waiters and gym trainer without talking about the managers the cooks from the bars or restaurants. We felt home , welcomed . Real family environment. The hotel is huge , beautiful, clean and well organised. Thank you to all the Amr , so many of them but all amazing. Our Gym trainer , Kyrillos from the front desk . We will remember each individual from this hotel. Highly recomended !

Amazing NEW hotel with friendly and super helpful stuff, high food quality, comfortable big rooms, adorable beach and sea, i recommend it to everyone! # Food: • The main restaurant offers good food, but during my two-week stay, I felt that it lacked variety. • Breakfast (7:00–10:00): There were always two types of salmon, fresh juices, smoothies, omelets, poached eggs, pancakes, waffles, strawberries, and plenty of fruits. • Lunch (12:30–14:30): Always a choice of meat or fish. The pasta with garlic, shrimp, and cream in the main restaurant is highly recommended. • Splash Bar (12:30–16:30): Great pizza, crispy chicken schnitzel, and fresh salads. • Bay View (12:30–16:00): Highly recommend the salmon sandwich and cheesecake. • Dinner (18:30–21:00): Tasty dishes in the main restaurant and both à la cartes. • Tao à la carte: Delicious soups and sushi. • Bay View à la carte: Highly recommend the baked salmon. • Also, great beachfront restaurants at Jaz Riviera and Iberotel. # Staff • Mr. Mohammed Khaled is a heart of this place. Special thanks to him – a highly professional manager who solved my issue within 10 minutes. • Thanks to Abdullah (reception) for the warm welcome and farewell gifts. • Excellent staff: • Alaa (Bay View): Attentive waiter. • Mahmoud Khali (main restaurant): Friendly and polite. • Mahmoud (lobby bar): Quick service, remembers your drink preferences. • Isabelle and Amélie (animation team): they both are friendly and amazing. # Territory • Green, well-maintained, with multiple pools and a large jacuzzi, plenty of sun loungers. • Nice evening walks between Jaz Riviera and Iberotel, but a nearby construction site makes it less pleasant. • On-site: pharmacy, mini-market, souvenirs, ATM (withdrawal fee: $4). • Diving center on the beach. # Rooms • Spacious, modern rooms with soft linens and comfortable pillows. • Glass bottled water, kettle, tea, coffee, paid minibar, iron available on request.

Every thing perfect . special thx to manager Mr.Ahmed and Miss. Sylivia who were very helpful and made our trip special. and thx to Mr. Mustafa from front disk for his help, and we will not forget to thank Chef Ahmed for his delicious feteer.Finally , every one of the whole crew was polite and dedicated to the work of pleasing guests.

Everything was good, from the kindness of the staff to the excellent food and the beautiful and super clean location and the coral reef in front of it!