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We stayed during the Eid holidays, travelled all the way from Abu Dhabi. The hotel is connected to Fujairah Shopping mall which is very convenient, should you need anything, a hypermarket is available. We would give 2 thumbs up for the great customer service, also considering that it was holiday, and they were fully booked. It is a kids and family-friendly hotel. Our room was spacious and clean, on a high floor, non-smoking and has great view of the mountains. My son always says, "Hmm smells nice!", whenever we were in the corridors. Check-in time was quick. Thanks to Ms. Katherine, the duty manager. She made sure everything was in order after our check-in. Ms. Hadi ensured we have everything we need in our room. The breakfast was great, we enjoyed the food, especially my son. There was variety of breakfast - meat, noodles, cereals, salads, fruits and sweets. I loved the moussaka and the way omelet was cooked, still moist. There even was a chocolate fountain which my son called "chocolate mountain" =D Thanks to Ms. Cathy and Mr. Sudip from the restaurant and cafe for all assistance. The facilities were also good. There are pool and kids pool which were slightly shaded because of the walls - which was good because the kids were still able to enjoy the pool even if it was in the middle of the afternoon. They offer free drinks at the pool area to keep you hydrated. There are steam and sauna. Lockers are available too. The jacuzzi has a view of the mountain. It was very relaxing. Massage and gym were also available, but we have not visited. During the evening, they have "children's movie time" where they also offer free popcorn! The rest of the team - Mr. Jugal, Mr. Mirkat, Ms. Cathy (from the spa), the rest of the service and valet team were all very friendly, courteous and helpful. Overall, our stay here at Royal M was one of the best stays we had here in UAE. It made our trip memorable. We would definitely comeback.

The view and ambience of the place were outstanding.. I would love to visit again. In Sha Allah