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Everything was amazing. The staff was just perfect. The prices - perfection!

We had a really great time at this hotel! We received all the relevant information in advance from Carol and she was always available when we needed her help or had some questions. She even booked the tickets for the park late at night for us since we arrived in the evening. The room was big, clean and comfortable. It was really quiet at night and we could rest perfectly. The hotel stuff was so friendly and helpful as well. The entrance to the park is really close (approx. 5 min walking distance) and there are a lot of restaurants in the area. I can highly recommend this hotel if you want to visit the park!

The help from the manager was invaluable. We arrived late and she organised all our tickets at a discounted rate as well as giving us very helpful instructions on how to navigate the park. She even helped with our didi when we were unable to organise one.

Not far from Yuanjiajie, convenient to get out. The hotel’s decoration is nice, the front desk staff are polite and can speak English, and the rooms are clean as well. Satisfied.

Better than expected, their manager Scott was helpful organising sightseeing

Room are very clean and new. Very modern

Really great place to stay if visiting the national park. You can walk to the east entrance and also walk to the night market and evening show. Very comfy big beds and large rooms. Very quiet so had really good sleeps. The ladies at the front desk are absolutely wonderful and so so helpful. They helped us plan our days in the park and organised tickets and were so patient with all our questions.

The staff was very friendly and even helped us making the schedule during our stay. If you need suggestions they help you and tell you what you can do. The hotel is also very clean and the location is very nice if you want to visit the National Forest Park. There are a few shops and restaurants around the hotel. where you can buy a few things.

This is an exceptional property, their staff is top class and the only complaint I have is that they are not rated higher. They went above and beyond in their service and more than once their staff (mufeng) gave us advise about our itinerary that saved us a lot of time and money. The property is very well maintained and managed. Has a full fledged gym and washer dryer available for guests to use. Not only you don’t pay hefty hotel laundry charges but the butlers actually help to pick up and deliver your laundry back at room for no charge. Hotel Area is huge, rooms are good sized, with luxurious amenities, Pool is great - cool and clean - my family used it and didn’t mind that it was outdoors. There is a lively environment around the pool as guests sit out late evening chatting and enjoying, it’s good to soak in. Location is perfect - It is very close to national forest park, Grand Canyon, lake Baofeng and yellow dragon caves. Certainly helped save upto an hour in driving. Another thing of note is their spa - exceptional service and quality of massage. It is more pricey than the shops outside but you get what you pay for with outside by road spas. If you want a truly memorable relaxing spa experience this is the one. I had an ear cleaning, a body massage and a foot massage! Breakfast is good, first time I’ve seen pricing based on height / age - very unique. We had lunch and dinner just outside the hotel there are great local cuisine restaurants. They had a check in gift for kids which my son loved getting. I can’t fault the property specially after the experience I had at another property in same town! They helped me out with translation and support when I needed it most! Pls don’t get fooled by some other 9.9 rated properties in the area, read your reviews carefully and go with brand name properties. I chose Hilton and honestly felt I was at a world class property living up to the Hilton brand name!