Hotels in Esenler, Istanbul

The honesty and support of Mr Ozgar, the front manager. He is always ready to listen and help. He is the main person and reasons for me to return to Grand S Hotel.

Burak, turgay and Onur were Amazing , super professional :) The room were clean and tidy , perfect place to stay :)

The service was great, the woman at the reception was very kind even if I had reserved wrong days and arrived in different ones. She was navigating me what to do and was very nice all the time. The room was huge and clean.

Clean and safe . Very convenient . Friendly staff .

Super good location. Properly managed building. Clean and good condition.

the staff there are friendly and helpful. good breakfast, good location.

Fantastic hotel. Staff is incredibly friendly and helpful. Love the feeling of the room and it’s in a great location, about 15 min walk from the former hippodrome area.

This hotel is excellent: in a great location close to Galata tower and transport options (metro Sishane). The rooms are clean, modern and well furnished. If you can, pay a bit extra for the top floor rooms with a terrace: the view of the Golden Horn and the mosques is out of this world and even better than on the photos provided on this site. This would deserve a 10 rating in itself but what made this hotel truly exceptional is the personal service by the owner and its team. Thank you very much for taking such good care!

From the moment my wife and I checked in, we were greeted with warmth and professionalism by Ibrahim. He made us feel welcome and ensured that our check-in process was swift and hassle-free. Ibrahim's friendly demeanour willingness to assist us with any questions or requests we had set a positive tone for our stay. Throughout our stay, we had the pleasure of interacting with Halim, who consistently went above and beyond to make our stay comfortable and enjoyable. His attention to detail, impeccable service, and prompt responses to our needs were truly remarkable. Halim's dedication to providing excellent service was evident, and we were thoroughly impressed by his commitment to guest satisfaction. The exceptional service provided by Halim and Ibrahim contributed significantly to our overall experience at Ibis Styles Istanbul Merter Hotel. Their professionalism, courtesy, and genuine care for guests made our stay memorable and pleasant. I believe that employees like Halim and Ibrahim are a valuable asset to your establishment, and I wanted to take a moment to commend their exemplary service. They exemplify the high standards of hospitality that Ibis Styles Istanbul Merter Hotel is known for. Please extend our heartfelt thanks to Halim and Ibrahim for making our stay truly remarkable. They are a credit to your team, and I look forward to returning to your hotel in the future based on the outstanding service we received. Thank you once again for ensuring that our visit to your hotel was a delightful experience.

Lige and nebe was süper. Not 10 - 100 point for this Service