Five-Star Hotels in Chetumal

size, comfortable, nice location to port

Breakfast was exceptional. Very generous portions and healthy variety. The staff were so friendly and helpful, always working so hard. The location was so serene and peaceful. I loved the activities provided - the yoga, sound therapy, and painting were so enjoyable.

The place was designed to feel good from the very first moment when entering through the main door. Everything integrates perfectly into the ambiance of the subtropical Mayan forest and impresses with it beautiful design. Materials and services are all very high standard and the traditional local cuisine is delicious. With the all-time precence of Tatiana and Ricardo, the hosts of Kokoro Mio, the entire place was filled with harmony and love. Experiencing a Temaskal on 31 Dec. was magic and the massage which we enjoyed 2 times was wonderful. We can not wait to go back one day!

The staff are amazing and really taking care of all your needs, especially Betzabe! .The room is cozy, comfortable, and very aesthetic Also, the view from the room is incredible. Recommend for people who likes to indulge!

Loved the setting, location and staff just amazing all around

Amazing place, that I would like to see again.

It's very peaceful, each room has enough privacy so you don't feel like you're constantly bumping into other tourists. They also do morning yoga classes, which was great to start the day.

welcoming hotel. family run and location good.

We arrived very early, 6am and the hotel were very accommodating and provided us a room straight away. We had booked a room with sea view. The wi-fi was not working upon arrival and shortly after checking in we were offered a room on a different floor, the WiFi was working on that floor but the view from the room was amazing. I woke every morning to watch the sunrise during our three day stay there. I would definitely recommend a room with view of the lagoon. See attached pictures of sunrise. The staff have a basic grasp of English and it was more than my Spanish but they were very helpful and where we couldn't understand each other we used Google translate. We had meals in the restaurant, the menu was changed whilst we were there and compared to other places nearby the cost was slightly cheaper. There is a small pool and some seating by the lagoon, it was nice to sit by the lagoon and watch the boats go by and also there was a bit of a breeze there. It was very hot and humid during our stay so the breeze was much welcomed. Our room was a good size, we had two double beds. The air-conditioning was much needed at some times to cool down and worked well. There is a smart tv although we didn't really use this much during our stay. Taxi was arranged for us to go to the bus station when we were leaving. Overall really enjoyed our stay at the hotel, it was a 20 minute walk to where we had arranged a boat trip of the lagoon and less than ten minutes by taxi to a supermarket. Highly recommend and would not hesitate to stay if we visited again.

Location is perfect, hotel has much more lagoon-front land than any of its neighbors from what I could see with very few rooms vs space ratio offering a very private and comfortable stay.