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The best five-star hotels in Riviera Maya

Check out our pick of great five-star hotels in Riviera Maya

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I liked the hotel's design style, the high level of service, quality rooms, and proximity to the ocean.

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9.2
Superb
126 reviews
Price from
US$625.01
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Gosh, Hotel Milam was beyond what we expected. The moment we walked in, it felt like stepping right into a dream. The pictures don’t do this place justice—you truly have to be there in person to experience how lavish and thoughtfully designed it is. Our villa was absolutely stunning. Exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and various options for mood lighting. We could not get enough of it. The open-air shower was pure magic. Showering under the sky, surrounded by nature, was an experience in itself. Every little detail felt intentional, making it one of the most luxurious stays we've ever had. The highlight, though, was the concierge service on WhatsApp. Jay and Ara are just brilliant with the guests! We just had to send a message, and whatever we needed was sent to our room promptly. They helped us book taxis, made restaurant reservations, and even gave us directions and suggestions in real time. We are so thankful. But what made the real difference for us were the activities at the property. We tried the ice bath, the yoga sessions, and even the temazcal—and I’m so glad we did. There was so much to do that we never even felt like leaving the hotel. The food was delicious as well. The breakfast, the restaurant, the fresh ingredients—everything was top-notch. Try the Pina Colada!!! Honestly, if you’re thinking about booking—just do it. Milam is pure magic. ✨

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9.3
Superb
223 reviews
Price from
US$814
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Could not recommend this place enough for a truly one of a kind experience. The grounds of the hotel are magnificent with stunning waters and amenities. The best thing about the hacienda is the little touches, water and coffee left all around the property as well as towels and even suncream. Paddle boards and kayaks available for anyone to use. Breakfast is fantastic and cooked fresh to order. Lunch and dinner fantastic also, the chefs cook excellent food. Gonzalo, the activities coordinator deserves a separate review entirely so we can fit all the positives in. His cave and bike tours are a must do for any guests staying, he is so enthusiastic and passionate about the area which made the activities even more enjoyable. Side note: some reviews complain about cost of taxis which is correct for the entire area, hence why myself and my husband chose to make use of the collectivos which are the local buses which run consistently from directly outside the property straight to tulum and to playa del carmen. They cost only 25 pesos for a journey per person and we never had to wait longer than 5 minutes for one to pass by.

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9.4
Superb
508 reviews
Price from
US$548.90
per night

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The staff were the best part. Very friendly and helpful. Super clean.

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9.1
Superb
515 reviews
Price from
US$232.14
per night

Conveniently set in Tulum, Hotel Bardo - Adults Only provides air-conditioned rooms with free WiFi, free private parking and room service. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a garden and to a shared lounge. The hotel has an outdoor swimming pool and pool views, and guests can enjoy a meal at the restaurant or a drink at the bar. The hotel looked exactly like the photos and didn’t disappoint. The room was stunning and we loved the pool and all the facilities. The staff couldn’t do enough for us and were polite, pleasant and very helpful/charming. I really liked that reception would message on WhatsApp and could action any requests you had without having to leave the room. Fer and Jay were both really helpful and assisted us with our requests plus booking taxis etc

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9
Superb
435 reviews
Price from
US$560
per night

Located in Tulum, 5.3 km from Tulum Archeological Site, Una Vida provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a bar, the 5-star hotel has air-conditioned rooms with a private bathroom. The property is 1.2 km from Tulum Bus station, and within less than 1 km of the city centre. Beautiful pool. Clean room. Great staff.

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9.1
Superb
500 reviews
Price from
US$325
per night

Nestled upon a small rocky hill where the sea serenades the shoreline, Mi Amor’s playful decor and design invites you to ignite your spirit, awaken your senses, disconnect, reconnect and to be free.

Relax and get lost in the beauty of the Caribbean Sea. Take a dip in your private plunge pool or enjoy masterful cocktails in the infinity pool. This hotel is the perfect romantic getaway- beautiful location and excellent staff- they went way beyond our expectations to make sure we had the perfect Anniversary experience ❤️

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9
Superb
323 reviews
Price from
US$594
per night

Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodation with air conditioning.

Each room and suite at Casa Malca is decorated in elegant white and has views of the gardens or the Caribbean Sea. The private bathrooms come with free toiletries and towels. The vibe and atmosphere, the art , the beach, the secluded location- all was amazing! Also the food at both restaurants was very good. The staff and concierge service excellent! Yoga lesson arranged upon request was the cherry on top that made us enjoy even more.

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9
Superb
383 reviews
Price from
US$839
per night

Located in Tulum, 8.4 km from Tulum Archeological Site, NABOA Hotel Tulum provides accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant. This 5-star hotel features free WiFi and a bar. The accommodation offers airport transfers, while a bicycle rental service is also available. Wonderful stay at NABOA, the hotel is a lovely new boutique and felt like an oasis away from the busy beach district or town. All the staff were incredible and attentive and I would highly recommend staying here as opposed to some of the main hotels in the area. The only negative could perhaps be the location as you need to drive or get taxis realistically to reach town or the beach but we used an ATV to get about and taxis in the evening and worked perfect for us. To experience the area properly you should have a mode of transport anyway.

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9.9
Exceptional
42 reviews
Price from
US$435.17
per night

Set in Tulum, 6 km from Tulum Archeological Site, Hotel Mundo Maya Tulum offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Offering a restaurant, the property also has a terrace and a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

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9.8
Exceptional
10 reviews
Price from
US$295
per night

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