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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. What I loved about Sana Tulum - Beachfront Boutique Hotel was its stunning beachfront location and the amazing design that perfectly blended modern and Moroccan styles. The clean, white sandy beach and the breathtaking views of the turquoise Caribbean Sea created a serene atmosphere that was perfect for relaxation. The exceptional service from the staff truly stood out; they were friendly, attentive, and went above and beyond to ensure we had everything we needed. I also appreciated the top-notch amenities, including the lovely infinity rooftop pool and the delicious on-site restaurant that showcased Mediterranean flavors.

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9.2
Superb
119 reviews
Price from
US$520.83
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. I recently had the pleasure of staying at Hotel Milam in Tulum, and I must say, it was an absolute delight from start to finish. This hidden gem offers an unparalleled experience that seamlessly blends luxury, nature, and tranquility. From the moment I stepped into the lobby, I was greeted by warm and attentive staff members who made me feel like a valued guest. The check-in process was swift, and the personalized service set the tone for an unforgettable stay. The rooms are tastefully decorated, featuring a harmonious mix of contemporary design and local influences. The attention to detail is evident in every aspect, from the carefully chosen furnishings to the thoughtfully curated artwork. The on-site restaurant showcased a diverse menu featuring local flavors and international cuisine. Each dish was a culinary masterpiece, prepared with fresh, locally sourced ingredients. The attentive waitstaff and inviting ambiance added to the overall dining experience. A big shoutout to Mara!!!! She´s the most helpfull concierge I´ve seen in Tulum. I can't wait to go back!

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9.3
Superb
220 reviews
Price from
US$542
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Puerta del Cielo is the best hotel one can find in Bacalar. We were 2 couples who booked 2 rooms with lagoon views and we were mesmerized by the beauty of this hotel and the atmosphere. When we arrived, they immediately opened the doors to paradise, carried our luggage and we were greeted by all the employees which seemed very personal, friendly and made us feel incredibly welcomed. We received a welcome drink, did our check in and then received a tour of the hotel grounds before heading to our rooms. Let me just say that this is without a doubt the most beautiful boutique hotel one could possibly find not just in Mexico but probably anywhere. The bar, the path that stretches throughout the hotel, the pools (one next to the bar and the other one overlooking the lagoon), the balconies, rooms, the view, staff, the dock, EVERYTHING is perfect! There is quiet jazz music playing in the background in the patio and everything is just perfect! We also loved the idea of not having the typical breakfast that we received in 5 other hotels while traveling around Yucatan and Q.R. Every 4 and 5 star hotel would offer the same thing every day, which after 2 weeks becomes a bit dull and P.D.C. was a perfect little break from the usual routine. They don’t offer rooms with breakfast included. You get a menu (which is very good with lots of options) and you order through Whatsapp all over the hotel. You just write what you want and where and they bring it to you. And the food - WOW, they work so hard for every single dish!!! Also, a lot of staff would remember who we were and would call us by name which I really appreciate. We even had a dinner on the dock and it was our favorite dinner in our lives! We were greeted by our chef who recommended the catch of the day and it was delicious! I/we want to come back to Puerta del Cielo many times and just hope to have the opportunity to do it.

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9.4
Superb
501 reviews
Price from
US$261
per night

Bacalari Hotel Boutique features an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Super cute, welcoming & friendly staff, very attentive and helpful, the location.

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9
Superb
198 reviews
Price from
US$302
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I had an amazing time at this property! The rooms were spacious and provided a great view of the lagoon. The balcony was amazing with a private pool and hammock. I enjoyed the restaurant and sun beds as well. The location of the hotel is great and very close to the town. The hotel staff was so kind and they helped us call taxi's to and from the property when we would head to town. They went above and beyond to ensure we had a great time. I will definitely be back and recommend to anyone going to Bacalar!

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9
Superb
246 reviews
Price from
US$540
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. The workers are absolutely lovely and the location blowminding

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9
Superb
567 reviews
Price from
US$187
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Incredible grounds, staff, food. Best hotel I’ve ever stayed at.

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9.4
Superb
542 reviews
Price from
US$609.70
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. the staff were amazing. the food was great. amazing!

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9.3
Superb
557 reviews
Price from
US$251
per night

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Very nice staff. Very nice aesthetic. Nice view from the top and enjoyed the 2 for 1 cocktails. Nice and comfortable room. Very spacious.

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9
Superb
521 reviews
Price from
US$270
per night

Hotel Casa Hormiga features free bikes, outdoor swimming pool, a garden and terrace in Bacalar. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Amazing staff, Lovely place with this zen vibe if you're looking to slow down, connect a little with nature.

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9.1
Superb
314 reviews
Price from
US$192.94
per night

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