Search Hilton hotels in Quintana Roo

Location of the beach is excellent, BUT the carpets, room and building need maintenance. Not up to Hilton standards. Good value we enjoyed ourselves but I’m hoping next visit they would repair, clean and paint the rooms and buildings

The property was lovely with each room standing as its own little hut under a a canopy of trees. The bathroom was half outdoors which was a cool perk and there was a great tv in the room as well as AC.

Really good location. The beach nearby is great (next to the hilton). Hotel staff (the one that book the room) is friendly and helpful. For example they provided sun umbrellas and sand toys. Our toilet broke and they fixed it the same day. The apartments are spacious and perfect for a group. Playa del Carmen is really lively and you are really close to everything.

The staff were pleasant. The breakfast was really good with lots of options. The view while eating is beautiful and the location was easy to drive to from the airport. The bathroom shower was great lots of water pressure and looks like recently updated. Well worth checking out the Key Lime Pie house across the street, we shared a small pie. It was the BEST Key Lime Pie we have ever tasted. We walked over to the Hilton and had dinner on the terrace while watching the sunset.

I was in need of a last-minute hotel room after a very big flight delay, and it was easier to book this hotel right at the airport than trying to deal with getting transport to/from downtown Cancun after an already stressful day. The hotel includes all the things you expect from a Hilton property. It's walking distance from the airport, and also offers a free shuttle. The rooms are large and the air conditioning works well. The hotel's restaurant/bar is open late, and it has a cool pool area.

Hilton was absolutely beautiful. The food, drinks, room & staff were all amazing.

This was such a great deal! The hotel was amazing and came with a fully equipped kitchen. Bed and sofa bed were both comfortable and the entire room was clean. Pool was warm and the view was breathtaking during sunrise and sunset. The location was in a noise free zone as it was a distance away from the main attractions of La Quinta Avenida. Balcony came with table and chairs and the pool area had adorable canopy beds!

After a couple of weeks staying at the Ozen Retreat Centre in Playa Del Carmen the Hilton Garden Inn Hotel was a welcome overnight stay before a long trip back to UK. Really enjoyed my stay and felt safe as a solo traveller. Would stay there again.