About this property

Located in the Old Town District of Downtown Dubai, the 4-star The Heritage Hotel, Autograph Collection, Downtown Dubai , a 10-minute walk from Dubai Mall and Burj Khalifa, combines traditional Arabesque architecture with contemporary design. It features free WiFi in all areas, an outdoor swimming pool with sun loungers that overlook the skyline views. Wall-mounted satellite LCD TVs, free bottled water and free coffee and tea facilities are standard in all rooms. Guest bathrooms include robes, slippers and free amenities, and 24-hour room service is available. Guests can enjoy Middle eastern cuisine in al fresco Arabian-style setting, The Courtyard and dine at Netz Grill, the ultimate sports hub in Downtown Dubai which offers sports fans food from the tri-nation countries. The Heritage Hotel, Autograph Collection, Downtown Dubai also has a state-of-the-art 24-hour fitness centre and business centre. The concierge can arrange desert safaris. Jumeirah Beach is 15 km from the hotel. Dubai Airport is a 20-minute drive away. Manzil's Souk is attached to the hotel. Free parking is available on-site.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Autograph Collection
Hotel chain/brand
Autograph Collection
  • Situated in the real heart of Dubai, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Halal, Asian, American, Buffet, Breakfast to go

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lindsay
United Kingdom United Kingdom
Friendly staff,clean facilities,quiet room. Housekeeping was excellent. Pool was clean and perfect temperature.
Eleni
Greece Greece
It was a great stay Mohamed, neamaat and jeffery are the best serving with kindness, responding to my requests on the spot Definitely recommend it
Marijke
United Kingdom United Kingdom
I liked the location and the spacious reception area, the pool was lovely with nice attendants Pure Water was on constant supply in room and by pool The staff was very nice.
Natalia
United Arab Emirates United Arab Emirates
Great location. Spacious room. Comfortable mattress and pillows. Excellent service. Thank you all very much!
Mohammed
Saudi Arabia Saudi Arabia
It's near to dubai mall And has good restaurants And special thanks to neamat for making this experience full of comfort
Hayfa
Lebanon Lebanon
My stay at The Heritage Hotel, Autograph Collection was truly special. An experience filled with warmth, comfort, and elegance in the heart of Downtown Dubai. The staff’s friendliness made it all the more memorable. I would definitely come back.
Zubair
United Kingdom United Kingdom
Perfect location, friendly and courteous staff. Accommodated us for early check in
Yousef
Kuwait Kuwait
Prime location, very clean. The staff are super friendly. Mohamed at the front desk was especially helpful. Had an evening flight and he provided me with a later than usual checkout at no additional cost. Highly recommend staying here for short...
Richard
United Kingdom United Kingdom
Having visited Dubai on many occasions and stayed in various hotels, i don't think that you could find a better hotel at this price point with the same location, room size, amenities and quality staff. By the way this is not a paid review.
Subashnee
South Africa South Africa
This hotel is beautiful and the staff were favorite from all places in Dubai. Room is more than adequate, great aircon and all the facilities immaculate, 247 room service not badly priced. Very convenient to get around from this location. I...

Hotel surroundings

Restaurants

3 restaurants on site
Courtyard
  • Cuisine
    Mediterranean
  • Open for
    Lunch • Dinner
  • Dietary options
    Halal
Netz
  • Cuisine
    Australian • Grill/BBQ • South African
  • Open for
    Lunch • Dinner
  • Ambiance
    Modern
  • Dietary options
    Halal
REEF AND BEEF
  • Cuisine
    Steakhouse • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern

Facilities of The Heritage Hotel, Autograph Collection, Downtown Dubai

Great facilities! Review score, 9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Fitness centre
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar

House rules

The Heritage Hotel, Autograph Collection, Downtown Dubai takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

As per UAE law, guests are required to present a valid UAE Emirates ID or a valid passport upon check-in.

Hotel will charge your credit card on the days when hotel is experiencing high occupancy levels to guarantee your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Heritage Hotel, Autograph Collection, Downtown Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 812389