Sanctuary Lakes Fauna Retreat

–Excellent location - show map
+75 photos
Scored 7.9
Rated good
  • Apartments
  • Lake view
  • Garden
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom

About this property

Sanctuary Lakes Fauna Retreat offers self-contained, Melanesian-style villas overlooking a lake and surrounded by 10 acres of tropical nature reserve. It is 300 metres from the beach in Hervey Bay. All the villas of the Sanctuary Lakes Fauna Retreat come with kitchenette facilities, private balcony, air conditioning and TV with DVD player. Free wifi is available to all guests at various locations around the retreat - it may not be available in all villas The resort has a swimming pool and barbecue facilities. All tours can be booked through reception. Close to the Sanctuary Lakes Fauna Retreat you will find the Urangan shopping centre and the fish co-op market.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms

Property highlights

Situated in the best rated area in Hervey Bay, this property has an excellent location score of 9.0

  • Free private parking available on-site

Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 single bed
and
1 large double bed
1 large double bed
3 single beds
and
1 large double bed
1 large double bed
1 large double bed
1 single bed
and
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Kaylene
Australia Australia
“Located in fauna park surrounds. Peaceful and close to amenities, beach, cafes and walking areas along beach.”
Sarah
United Kingdom United Kingdom
“The place was very roomy, the bed comfortable & water for shower hot (as required). The lakes & wildlife were peaceful & very abundant. The owner was friendly/knowledgeable & I joined him 2 nights hand feeding fruit to the possums (a real...”
Robyn
Australia Australia
“We liked the location, the room was clean and the beds comfortable, The unit was self contained, had everything that we required.”
Helen
United Kingdom United Kingdom
“Loved the tranquil setting and variety of wildlife. Plenty of space and good facilities - the verandah overlooking the lake was fabulous. A short walk to the botanical gardens, pier and beach. A big thank you to Debs and Rod who helped with our...”
Emma
Australia Australia
“Loved the quiet location. No traffic noise. Ducks and turtles were lovely. Aircon worked well. Kids loved the pool. Gated so felt safe.”
Joanne
Australia Australia
“I loved the location. It was close everything in hervey bay, yet seemed so remote with plenty of wildlife. The turtles are crazy. Not having to check in and out was handy and the room while it didn't have an oven, it had everything needed to...”
Linda
Australia Australia
“Peaceful and relaxing location. Enjoyed feeding the ducks & turtles with the food from reception. Lake side room so idyllic.”
Glenn
Australia Australia
“Good location, very comfortable and good value for money.”
Caroline
Australia Australia
“Location and the beautiful setting and the wildlife.”
Lola
Australia Australia
“Very peaceful and quiet, no traffic noise. Enjoyed having a cuppa on the balcony watching the wildlife and how they all come running if you had some feed to give them.”

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Rod and Deb

Company review score: 8.8Based on 589 reviews from 1 property
1 managed property

Company information

Rod and Deb are very passionate about the wildlife at the retreat and are always available to chat about how you can help protect them and their environment. Join them for feeding times so you can help feed the birds, turtles and possums - and any other critter than might wander through the property. They are "local experts" on most things to see and do on the Fraser Coast and want to ensure you have the best stay possible. Why not ask them about their favourite places to eat, things to see or the best tour option for your needs. They would love to welcome you to the retreat and encourage you to put your feet up and relax while you are in this tranquil location. They are here to help you with all your tour bookings and information about the local areas and nearby islands.

Property information

A hidden gem right in the middle of Hervey Bay. We are proud to invite guests to this calming and peaceful environment. Stay in your own private villa in our fauna reserve surrounded by gardens with the possibility of a visit by some our resident wildlife. Its a great place for a relaxing weekend with family and friends or a romantic getaway for couples. With an abundance of birds and wildlife, its the perfect place for nature lovers too. Every Villa has a lakeside view. Our cabins are all stand-alone and self-contained, so you can rest assured knowing there are no shared stairways or corridors at the property.

Neighbourhood information

We are a stone's throw away from the beautiful heritage listed Fraser Island, Lady Elliot Island and a number of other locations that will take your breath away. Swim with the turtles, watch in awe as the whales put on a spectacle for you and paddle with the dolphins. We are a short walk to the beach and pier and close to shopping centres, bus stops, botanical gardens and restaurants

Language spoken

English

Property surroundings

House rules

Sanctuary Lakes Fauna Retreat takes special requests - add in the next step!
Check-in
From 14:00 to 17:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$64. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
AUD 30 per stay

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardEftposCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note the credit card and photo ID presented upon check in must be in the same name as the guest's name on the booking confirmation.

Free wifi is limited to 500mb every 24 hours.

We are not pet friendly and guests cannot bring pets with them. An extra fee will be charged if guests are found to have brought animals of any kind onto the property (assistance dogs are allowed - guests MUST advise at time of booking an provide evidence so we can notify our committee).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sanctuary Lakes Fauna Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.