About this property

Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast, this tropical resort offers self-contained apartments with free WiFi, flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool, try the pool slide, or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas, salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks, The Star Casino, Broadbeach, Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids, with fun activities including video games, party theme nights, and movie screenings. Splash Zone Water Park is also on-site and includes water slides, toddler slides, a dumping bucket, water cannons and a range of other water activities.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Golf course (within 3 km)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 bunk beds
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
4 bunk beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
4 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 1
1 large double bed
Bedroom 2
4 single beds
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Williams
Australia Australia
The resort was great for kids and the BBQ areas were plentiful and cleaned daily.
Harris
Australia Australia
Great families , plenty to do, and with kids club parents get some down time too.
Mwpl55
Australia Australia
Great location,lovely staff but very well used rooms needs a big update and was very expensive for what you got
Jaimie
Australia Australia
The kids love swimming this is our 4th visit n we will be sure to come back again
Sandie
Australia Australia
It was clean, so many families just relaxing & it was so much fun.
Kate
Australia Australia
Great atmosphere, 2 bedroom unit suited us perfectly. The deck cafe was an excellent option whilst kids played in water area.
Sissi
Australia Australia
We loved our stay, very relaxed and kids can be free to run around. We enjoyed the adult only pool a couple of times, the mini golf, the cinema, spas and sauna! We had a great location, in front of the adult pool. 2nd time here and great value...
Katrina
New Zealand New Zealand
pools were great for kids great gardens - it'll be so accessible once the trams are in
Jarrod
Australia Australia
The pools and the rooms are amazing and the deck does amazing food.
Nicole
Australia Australia
Was a great location for kids! My kids loved the facilities that were available! Multiple pools, water slides, tennis, putt putt was a huge hit!

Property surroundings

Restaurants

1 restaurant on site
The Deck Restaurant & Bar
  • Cuisine
    Australian • Local
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Modern

Resort facilities of Turtle Beach Resort

Great facilities! Review score, 8.2

Most popular facilities

  • 4 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • BBQ facilities
  • Bar

House rules

Turtle Beach Resort takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$129. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the property is a 3-storey building with no lift access. Each level is only accessed via stairs, which may be unsuitable for some guests.

Please note that a mid-week housekeeping service is offered for stays of 9 or more nights.

Please note that reception hours are as follows:

Sunday–Thursday from 07:00 until 19:00

Friday–Saturday from 07:00 until 21:00

Please note a 1.65% credit card surcharge applies to all transactions.

A valid credit card must be shown upon check-in. This credit card must be in the same name as the guest's name on the booking confirmation and the same credit card used at the time of booking.

Please be advised the light rail extension development project is currently in progress; there may be some noise from the nearby construction. We do apologise and thank you for your understanding.

Please note that all apartments have air-conditioning in the living rooms only, except the 2 Bedroom Family Suite which also has air-conditioning in the bedrooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.