The Hotel Ambassador Zermatt enjoys a central location, only 328 feet from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas.
All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn.
There is a free internet corner next to the lobby, and a ski rental shop is on site as well.
Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks.
Shuttle services and a taxi to and from the airport or the train station can be arranged.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
“Everything......the apartment was spacious, lovely design, huge TV's screen, balcony was facing the Glacier and we enjoyed each moment spent at the spa, pool, breakfast. Staff very kind at Reception and Breakfast venue.”
C
Christine
United States
“The breakfast was plentiful and delicious. The location was convenient near the train station. The front desk staff were very friendly and helpful.”
Y
Yi
Singapore
“The location is conveniently near the train station, making it an ideal spot for travelers. The family room is clean, except for the fact that there’s only one shared toilet for all the rooms.”
Shilpan
United States
“great location, good facility with separate room and suite”
Purushothaman
United States
“The hotel and rooms are very clean and well-maintained. All the staff are excellent. We arrived at the hotel well before the actual check-in time, but they arranged a room for us very quickly. Thank you so much, and we truly appreciate all your help.”
Jeffrey
United States
“Excellent property. Good location. Great friendly helpful staff”
B
Barbara
United States
“It was good size room with a little family room - we had a two bedroom. Nice that breakfast was included.”
D
Debashish
United States
“Very clean and spacious rooms with plenty of closet space. Front desk were extremely helpful & friendly. Breakfast was great too. Location is excellent and few steps away from Zermatt station & downtown.”
L
Lynda
United States
“Fantastic staff, very helpful, and always smiled. Rooms were clean and comfortable. Wonderful breakfast selection. Nice pool. Right across from the train station. The location was convenient. Our family had a great stay and wish we had more time.”
F
Fernanda
Brazil
“The room was comfortable and the staff were very friendly.”
Hotel area info
Restaurants
1 Restaurant On Site
Restaurant #1
Cuisine
Local • International
Open for
Breakfast • Dinner
Ambience
Family-friendly • Traditional • Modern
Amenities of Hotel Ambassador Zermatt
Great facilities! Review score, 8.5
Most popular amenities
Indoor swimming pool
Free Wifi
Family rooms
Restaurant
Non-smoking rooms
Skiing
Room service
Bar
House rules
Hotel Ambassador Zermatt takes special requests – add in the next step!
Check-in
Available 24 hours
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
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