Sustainability certification

Ascott Raffles City Shenzhen

–Excellent location - show map
+38 photos
Scored 8.9
Rated fabulous

Staff

9.2
  • Apartments
  • Kitchen
  • Swimming pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping

About this property

Prime Location: Ascott Raffles City Shenzhen in Shenzhen offers a convenient location with Shenzhen Bao'an International Airport 19 km away. Nearby attractions include He Xiangning Art Museum (9 km) and Happy Valley Theme Park (10 km). Comfortable Accommodations: The apartment features air-conditioning, a private bathroom, and a fully equipped kitchen. Guests enjoy amenities such as bathrobes, a washing machine, and free WiFi in public areas. Dining Options: A restaurant serves Asian and international cuisines, complemented by a continental buffet breakfast. Additional facilities include a fitness room, sauna, and spa. Guest Services: The property provides a 24-hour front desk, daily housekeeping, room service, and a business area. Free on-site parking is available. Highly rated for its convenient location, attentive staff, and comfortable rooms.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Non-smoking rooms
  • Room service
  • Free parking
  • Free WiFi
  • Restaurant
  • Family rooms
  • 24-hour front desk
  • Free cot available on request
Ascott
Hotel chain/brand
Ascott

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Buffet

  • Free parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Ana
Portugal Portugal
“Super place to be comfortable in Shenzhen! When I come back I know where to stay! Thanks Ascott for creating this amazing living experiences!”
Karina
Russia Russia
“Location is perfect, right above the food court and supermarket Amenities are all good The room is spacious and clean Washer and dryer in the room 👍🏼”
Phyllis
Hong Kong Hong Kong
“Great location, next to a mall with connections to the subway. Good value for the spacious and clean room.”
Cindy
Hong Kong Hong Kong
“The hotel is conveniently located above a mall, and the rooms are spacious.”
Mel
Singapore Singapore
“Our 2nd time staying in Ascott as rooms are big with comfy beds. Accommodation is located near to metro station and plenty of F&B options.”
Chia
Singapore Singapore
“Breakfast was good but would like to see more local food rather than international selection.”
Shanon
Singapore Singapore
“The rooms were homely and comfortable, and the staff were helpful and thoughtful.”
Vanessa
Singapore Singapore
“The bed was very comfortable. We stayed for 3 nights and had good night sleep every night. The bathroom was spacious, and the shower was so good.”
Dawn
Singapore Singapore
“Good comfy beds. Good sized apartment. Very clean apartment. Good wifi. Good location. Helpful staff. Decent breakfast with good coffee. Also pretty good coffee available throughout the day at reception area.”
Mel
Singapore Singapore
“Clean apartment and convenient location (very close to subway station, plenty of F&B options in the neighbourhood and key places like fashion wholesale market)”
 ! 

Please select one or more apartments you want to book

Availability

Prices converted to USD
We have no availability here between Mon 22 Dec 2025 and Thu 25 Dec 2025

Select different dates to see more availability

Checking for other dates
—
Accommodation Type
Number of guests
Price
2 single beds
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Not available on our site for your dates
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Not available on our site for your dates
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 single beds
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
1 extra-large double bed
Not available on our site for your dates
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Bureau Veritas

Property surroundings

Restaurants

1 restaurant on site
餐厅 #1
  • Cuisine
    Asian • International

House rules

Ascott Raffles City Shenzhen takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
CNY 243.80 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ascott Raffles City Shenzhen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.