About this property

Located in the heart of the city, Midtown Shangri-La, Hangzhou amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls. The property is central to Hangzhou Kerry Centre, the large-scale urban complexes in downtown and guests are close to big shopping plazas. Free WiFi service and parking spaces are offered here. You may walk to Fengqi Road Underground Station (Line 1) in 5 minutes. Midtown Shangri-La, Hangzhou is within 10 minutes' walking distance to the beautiful West Lake while the famous Lingyin Temple is 6 km away. It takes about 20 minutes by car to Hangzhou Railway Station and Hangzhou East Railway Station can be reached in 30 minutes. Xiaoshan International Airport is a 1-hour journey away by car. Furnished in earth-toned colour, each of the units is air conditioned and carpeted, comes with a writing desk, a flat-screen cable TV with cable channels and an electric kettle. The en suite bathroom is fully stocked with bathrobe and slippers. A hairdryer and free toiletries are offered for guest's convenience. You may ramble about in the garden at ease. To travel further, you can avail of car rental service at the tour desk. For those who wish to catch up with the last-minute work, a business centre will be found. Guests may savour classic delicacies of Europe and Asia at Central Market on the ground floor. After a nice meal, it sounds alluring to stroll to Midtown Brewery with a glass of handmade beer and live music. Chengzhong Bistro Chinese Restaurant offers delicious Zhejiang Cuisines, Hangzhou local food and Dim Sum.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Situated in the real heart of Hangzhou, this hotel has an excellent location score of 9.4

Breakfast info

Continental, Asian, Buffet

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
LEED
LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Gloria
Singapore Singapore
Near the west lake, its walkable. Beside a mall with delicious bakery. I will stay again if
Catherine
United Kingdom United Kingdom
The smell! And the staff and everything was perfect
Herrick
Hong Kong Hong Kong
Location is great, a major mall & metro station just at the neighbour, walking distance to West Lake. Rooms are big, clean & comfortable.
Ong
Singapore Singapore
Location is excellent, few minutes walk to the night market and a shopping mall just right beside. They serve a good breakfast as well. Rooms are clean and comfortable.
Aleksei
Russia Russia
++++ -swimming pool & sauna -breakfast -very attentive concierges, despite poor English, all issues were resolved quickly -location -hotel building is not high, just 13 floors
Madeline
Australia Australia
Really nice to stay at, comfortable beds, nice facilities
Kim
Singapore Singapore
Very beautiful hotel with spacious room and thoughtful housekeepers and very helpful concierge team :) short walk to West Lake!
A
Hong Kong Hong Kong
The location is excellent. It's in close proximity to West lake and a big shopping mall. It's great for family traveling with young and old generation. The room was modern and clean and big compared to other local hotels. The staff was very...
Siu
Hong Kong Hong Kong
The location is superb. We took morning walk to the West Lake and felt great. The Kerry shopping centre nearby also provided great experience for dining and shopping.
Lili
Singapore Singapore
The hotel room is very clean and the staff are friendly.

Hotel surroundings

Restaurants

4 restaurants on site
美食汇
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
非凡酒廊
  • Open for
    High tea
城中啤酒餐吧
  • Open for
    Lunch • Dinner
城中中餐厅
  • Open for
    Lunch • Dinner

Facilities of Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake

Great facilities! Review score, 8.9

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 4 restaurants
  • Bar

House rules

Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.