Zhangjiajie Tianmenshan Xuyuan Hotel

–Excellent location - show map
+55 photos
Scored 9.2
Rated superb

Staff

9.6

About this property

Comfortable Accommodations: Zhangjiajie Tianmenshan Xuyuan Hotel in Zhangjiajie offers family rooms with mountain or city views. Each room includes air-conditioning, a private bathroom, and free WiFi. Exceptional Facilities: Guests can enjoy a fitness centre, sun terrace, and lush garden. The hotel features a restaurant, bar, and coffee shop, providing various dining options. Dining Experience: The family-friendly restaurant serves Chinese, local, and Asian cuisines, including high tea. Additional amenities include a hot tub, balcony, and terrace. Prime Location: Located 5 km from Zhangjiajie Hehua International Airport, the hotel is a 14-minute walk from Tianmen Mountain Ticket Office. Nearby attractions include Tianmenshan National Forest Park (12 km) and Tianmen Mountain (17 km).

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Non-smoking rooms
  • Free parking
  • Fitness centre
  • Room service
  • Restaurant
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Asian, Buffet, Breakfast to go

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 double beds
2 single beds
2 large double beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Grace
Australia Australia
“The staff were exceptional, they went out of their way to help. The location was good and the room was comfortable for our family”
Remus
Spain Spain
“Amabilidad de los trabajadores, la chica de la recepción nos ayudo mucho en todo lo que necesitamos, limpieza,las habitaciones amplias con cama muy confortable.”
Essenzharova
Kazakhstan Kazakhstan
“Хочется выразить большую благодарность персоналу отеля, очень отзывчивые ребята! Отель не большой и очень уютный! Всё в шаговой доступности, не плохие кафе и магазины.”
Sergi
Spain Spain
“Habitació molt ampla, amb vistes a l'exterior. Terrassa amb vistes a les muntanyes. Esmorzar local estil Hunan (picant). El mànager de hotel et recull i et porta de/a l'aeroport o l'estació.de tren.”
Alfa
United States United States
“The location and how modern it is! The staff was really helpful!”
Olga
Russia Russia
“Прекрасный уютный отель в городе, который удобно расположен, чтобы отправиться к горе Тианмен. Персонал очень заботливый, помог вызвать такси, разобраться со следующим маршрутом, накормить завтраком даже после окончания времени. Номер очень...”
Deniz
Netherlands Netherlands
“The hotel is really close to the airport (was only a few minutes by car) and within walking distance of the entrance of Tianmenshan National Forest Park. The breakfast was probably one of the best we had during our entire vacation (they also asked...”
Paula
Brazil Brazil
“Hotel novo. Equipe super prestativa e atenciosa. Check-in antecipado e late check-out. Quarto super confortável e moderno. Nos levaram pro aeroporto.”
Vitali
Belarus Belarus
“Это самый лучший отель в плане расположения и персонала. В последний день наших приключений по горам Аватара нам даже разрешили воспользоваться номерами вечером, не смотря на то, что мы сделали чекаут. Также нас бесплатно отвезли к фуникулерам и в...”
Florian
Austria Austria
“Rooms and overall service were exceptional. Staff extremely helpful, friendly and put in a lot of effort.”

Hotel surroundings

Restaurants

1 restaurant on site
餐厅 #1
  • Cuisine
    Chinese • Local • Asian
  • Open for
    Breakfast • High tea
  • Ambiance
    Family friendly • Traditional • Modern • Romantic

House rules

Zhangjiajie Tianmenshan Xuyuan Hotel takes special requests - add in the next step!
Check-in
From 13:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform Zhangjiajie Tianmenshan Xuyuan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.