About this property

Comfortable Accommodations: Zhangjiajie Merlot Crystal Hotel in Zhangjiajie offers family rooms with garden or mountain views. Each room includes air-conditioning, a private bathroom, and free WiFi. Dining Experience: The family-friendly restaurant serves Chinese cuisine with a buffet and à la carte options. Guests can enjoy lunch and dinner in a traditional, modern, or romantic ambience. Leisure Facilities: The hotel features a fitness centre, sun terrace, and garden. Additional amenities include a hot tub, spa bath, and waterpark. Convenient Location: Located 10 km from Zhangjiajie Hehua International Airport, the hotel is near attractions such as Tianmen Mountain Ticket Office (4.6 km) and Zhangjiajie National Forest Park (34 km).

Couples particularly like the location — they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.8)

Breakfast info

Asian, Buffet

  • FREE private parking!


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Patricia
Canada Canada
The location is very convenient with plenty of amenities and dining options nearby. Excellent value for money. The front desk offered welcome tea which was a nice touch. The room was clean and tidy, and we loved the cute towel swan! Staff were all...
Ellis
United Kingdom United Kingdom
A truly charming hotel that perfectly balances heritage charm with modern comfort. Our room in the historic wing was full of character yet equipped with every contemporary convenience. The staff were wonderfully attentive – from the warm welcome...
Conor
United Kingdom United Kingdom
We have just returned from a lovely two-night stay and couldn't be more pleased. The hotel strikes a perfect balance between convenience and calm, with excellent transport links yet a peaceful ambience. Our room was spotlessly clean, thoughtfully...
Tracey
United Kingdom United Kingdom
As a family visiting the area, we thoroughly enjoyed our stay at this hotel. The location proved exceptionally convenient for commuting, with the nearby stadium adding a lively yet accessible touch. The distant mountain views from our window were...
Connor
Australia Australia
Excellent service! The team at Mérillot Cristal is highly professional and attentive. They provided thoughtful and personalized care throughout our experience, making us feel truly valued.
Trường
Spain Spain
What a beautiful building! This is an excellent choice. The hotel is by the river with such a lovely view, and the staff are very warm and welcoming. Special thanks to the employees, Lucas and Wendy, for their assistance. They resolved many of my...
Amelie
Australia Australia
Zhangjiajie is truly one of the most beautiful places on this planet. We came to China from Australia just to see if the world from the movie Avatarreally exists—and the scenery is absolutely stunning, both astonishing and praiseworthy. The people...
Nikkala
Canada Canada
Zhangjiajie is incredibly beautiful, and this hotel is truly impressive. Love it!
Gendreau
United States United States
What a great spot! The hotel is right next to the Helong Stadium with tons to do, and the Lishui River view is so peaceful. The staff were super professional and friendly. Had an awesome stay—highly recommend for both location and service.
Úrsula
Spain Spain
Ubicación inmejorable, con buen transporte y ambiente agradable. Me encantó la decoración y la habitación, muy acogedora, limpia y con todo lo necesario. El personal de recepción fue excepcional. Zhangjiajie es precioso y la montaña Tianmen,...

Availability

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
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Hotel surroundings

Food & Drink

Breakfast

  • Breakfast included with select options or available at the property for US$0.71 per person.
  • Menu style
    Buffet • À la carte
  • Cuisine
    Asian
餐厅 #1
  • Cuisine
    Chinese
  • Service
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Zhangjiajie Merlot Crystal Hotel-Self-Service Laundry-Gym-Tourist Service takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.