About this property

Comfortable Accommodations: Zhangjiajie Twelve Warm Inn in Zhangjiajie offers recently renovated homestay rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, free toiletries, and a sofa for added comfort. Convenient Facilities: Guests enjoy free WiFi, a free airport shuttle service, and private check-in and check-out services. Additional amenities include a washing machine, hairdryer, electric kettle, and bicycle parking. Prime Location: Located less than 0.6 mi from the Tianmen Mountain Ticket Office, the inn is 4.3 mi from Zhangjiajie Hehua International Airport. Nearby attractions include Tianmen Mountain (11 mi) and Zhangjiajie National Forest Park (19 mi). Guest Satisfaction: Highly rated by guests for its friendly host, convenient location, and excellent public transport options.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.4)

  • Free private parking


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
1 twin bed
and
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Jodi
South Korea South Korea
I enjoyed my stay here. The room was big, the bed was comfortable, and everything was clean. There was some noise from the street but it personally didn’t bother me.
David
Canada Canada
Host was terrific to deal with very helpful. Place is small but value is good. I stayed in similar place in Paris for 6 times more money.
Oskar
Poland Poland
Jenny was sooo helpful and welcoming. She helped me plan my a day in Tianmen mountain and two days in Zhangjiajie. Without her I wouldn’t have been able to enjoy the parks, as I don’t speak Chinese and it’s hard to get by without the language...
Shiv
United Arab Emirates United Arab Emirates
Host lady is so helpful. She picked me from airport and booked all the sightseeing tickets for me. Also she explained very well how to cover the sightseeing points. Property is located walking distance from main cable car station of Mt Taishan.
Araqs
Armenia Armenia
The location is great, really close to the cable car station,there are many shops nearby. The host is super friendly and helpful. She tried to help with everything possible. The room was clean and the bed was comfortable
Robert
Slovakia Slovakia
Jenny is really amazing host. She helped us with everything from arranging transport, trips, tickets, food, practically all we asked about. Her english is good so comunication is smooth - that is biiig plus. Accomodation is central located, near...
Foo
Singapore Singapore
Jenny the host was great, lots of information and friendly. Room is clean and spacious, location is convenient
Matteo
Italy Italy
The staff was kind and provided us a lot of info about the activities in/near the city. The structure is ok, but lacks the elevator.
Ken
Canada Canada
Jenny the hotel manager was very welcoming and helpful. She speaks English and is very informative about the city and the tourist sites. There's even detailed information on the wall in the lobby. There are also tables to sit at to eat and drink....
Ee
New Zealand New Zealand
That’s great location to the Tianmen Mountain cable car station- about 10min walks. The owner, Jenny was so friendly and she will be guiding you the walking route from the hotel to the cable car station.

Area info

House rules

Zhangjiajie Twelve Warm Inn-Near the Tianmen mountain cableway station- Ticket reservation takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 1:00 AM and 6:00 AM.

The fine print

Must-know information for guests at this property

Please inform Zhangjiajie Twelve Warm Inn-Near the Tianmen mountain cableway station- Ticket reservation of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 01:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.