About this property

An outdoor swimming pool, a hot tub and luxurious décor with marble floors and stone pillars can be enjoyed in Cartagena, 2 blocks from the sea. Spa facilities are available and Wi-Fi is free. At Charleston Santa Teresa Cartagena guests can book snorkelling and scuba diving trips. Tours of the bay can also be arranged and San Pedro Claver Church is a 5-minute walk. Chic rooms are equipped with air conditioning, minibars, cable TV and full bathrooms with bathtubs, slippers, free toiletries and bathrobes. Charleston’s on-site restaurant serves international cuisine and a variety of pizzas. Shuttles to Rafael Nuñez Airport ,4.9 km away, can be arranged for a fee.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Situated in the real heart of Cartagena de Indias, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Thomas
United States United States
Excellent seevice.cudos to front desk agent Yarledis.she went above and beyond to ensure our stay was great.a small hiccup with our room due to construction issue,she attended to us personally arranging various choices of rooms for us.always a...
Robert
United Kingdom United Kingdom
Beautiful building in a classic style to fit with the heritage area. Great people, great service, great location good pool and rooftop area
Angus
United Kingdom United Kingdom
The hotel is very beautiful, fantastic staff & superb location.
Fernando
Brazil Brazil
Great location, great pool on the rooftop. Clean room.
David
Ireland Ireland
An amazingly luxurious experience in a beautiful hotel. Staff were exceptional, particularly Felix and his team on the rooftop. Room was super comfortable. Excellent location right in the middle of the old city.
Ginna
Switzerland Switzerland
Nice hotel. Nice staff. Nice breakfast. Well located. Nice terraces. Nice see view. Nice town view.
Ginna
Switzerland Switzerland
The hotel is beautiful and well located. The staff were very helpful. The breakfast was very good. Nice toiletries. The terrace on the plaza is very nice and lively and the terrace on the rooftop has an amazing view. Although it’s a big hotel it...
Amy
United States United States
Amazing rooftop pool area for relaxation, historic city views and sunsets! Very nice rooms. Very good location, away from the hustle and bustle, but close to all.
Amanda
Spain Spain
Ubicación y amabilidad del personal. Las habitaciones eran amplias, cómodas y limpias. El baño nuevo.
Katharina
Switzerland Switzerland
Das Personal sehr freundlich und hilfsbereit, wunderschöne Dachterrasse mit Swimmingpool und Blick auf die Kuppeln der Altstadt und aufs Meer, ausgezeichnetes Frühstück.

Hotel surroundings

Restaurants

3 restaurants on site
Harry`s Cartagena Restaurante
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
La Terraza
  • Cuisine
    Local • International
  • Open for
    Breakfast • Lunch • Cocktail hour
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian
Plaza Santa Teresa
  • Cuisine
    Local • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian

Facilities of Charleston Santa Teresa Cartagena

Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • 3 restaurants
  • Fitness centre
  • Spa and wellness centre
  • 24-hour front desk
  • Bar

House rules

Charleston Santa Teresa Cartagena takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
COP 230,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Charleston Santa Teresa Cartagena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: 4244