Hotel Los Portales Inn

–Excellent location - show map
+16 photos
Scored 8.4
Rated very good

Staff

9.2

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About this property

Comfortable Accommodations: Hotel Los Portales Inn in Popayan offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a TV, wardrobe, and free toiletries. Relaxing Facilities: Guests can enjoy a serene garden, outdoor seating area, and a lounge. The hotel provides a coffee shop, public bath, and a 24-hour front desk. Convenient Services: The property offers a tour desk, concierge service, daily housekeeping, and room service. Additional amenities include a patio, ground-floor unit, and full-day security. Breakfast and Dining: A daily American breakfast with fresh fruits is served in-room. The hotel also features an outdoor seating area for dining.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Room service
  • Family rooms

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

American

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
3 single beds
and
1 large double bed
4 single beds
3 single beds
2 single beds
2 single beds
and
1 double bed
1 single bed
and
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Tobin
Canada Canada
“Lovely spot with courtyards and a yummy breakfast. Staff were helpful and the location was walking distance to sights in the old town. Our room was comfortable and clean. Shower was hot!”
Laura
Colombia Colombia
“La casa es muy grande y acogedora, mi habitación era grande con mesa para trabajar y estaba cerca a restaurantes y al centro de la ciudad lo cuál me sirvió bastante.”
Myriam
Colombia Colombia
“La atención de Lizeth en recepción excelente al igual que la señora que atiende para el desayuno muy cordial y delicioso”
Hoyos
Colombia Colombia
“La tranquilidad, tanto del sector como del hotel.👌🏼”
Claris
Colombia Colombia
“Me gustó el hotel, la edificación, el personal, la ubicación, el desayuno.”
Nangel
Ecuador Ecuador
“Buena atención, agradable lugar y un excelente servicio”
Jean-patrick
France France
“Central, calme, belle maison coloniale, bon accueil, personnel attentionné.”
Véronique
France France
“L'hôtel est très bien placé, le personnel est accueillant et très présent. Les chambres dans le dernier patio sont très calmes.”
Leonardo
Colombia Colombia
“La disposición, colaboración y actitud excelente del personal. Prestos a ayudar y servir.”
Andrea
Colombia Colombia
“Esta ubicado muy cerca de la Plaza de Caldas, puedes llegar caminando hasta allí. Las instalaciones son limpias y cómodas. El desayuno es muy completo y delicioso.”

Hotel surroundings

House rules

Hotel Los Portales Inn takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 11 years
Extra bed upon request
COP 35,000 per child, per night

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

License number: 50616