This boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property.
The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards.
All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products.
With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away.
The nearest airport is Hamburg Airport, 9 km from the property.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
This property has 1 third-party sustainability certification.
GreenSign
Guest reviews
Categories:
Staff
9.6
Facilities
9.4
Cleanliness
9.6
Comfort
9.7
Value for money
8.6
Location
9.7
Free WiFi
9.3
High score for Hamburg
Select topics to read reviews:
Guests who stayed here loved
Aare
Estonia
“Perfect location, luxurious settings and auper friendly staff are a good combination. All kitchens are good, and actually thwre is an outstanding one in the small French a la carte restaurant a few steps away.”
N
Nl011
Serbia
“Hotel position
Front desk
Room service
Cleaning staff
Brasserie
Bathroom
Air Condition”
Monica
Germany
“A friendly, welcoming place to stay. Centrally located.”
C
Christian
Germany
“Wonderful welcome, excellent rooms with comfortable beds and bathrooms. Very friendly staff.”
J
Joann
United Kingdom
“A fabulous location and a characterful hotel with great rooms and lots of history. Comfortable beds, great bathrooms and nice bathroom products.”
G
Graham
United Kingdom
“Stunning decoration, pristinely clean, and served by helpful and proficient staff. Great vibe”
S
Sarah-jane
Switzerland
“Stunning. Great location for my meeting. Great welcome at reception and friendly and helpful.
Stunning room, very clean and comfortable.”
S
Stephen
United Kingdom
“Beautiful facilities. Great location. Great staff. Lovely rooms.”
A
Ajsa
Germany
“The property was so relaxing and the staff was so friendly. I had a great nights sleep after a long business trip due to the comfortable bed and ambient of the room. It was truly a lovely experience.”
G
Gebhardt
Germany
“Fresh modern design, great staff, the breakfast was very good, definitely worth it! We got a very nice welcome drink as well which we found pretty generous!”
Hotel surroundings
Restaurants
3 restaurants on site
brasserie
Cuisine
French
Open for
Breakfast • Lunch • Dinner
Ambiance
Traditional • Modern
JIN GUI
Cuisine
Chinese • Japanese
Open for
Lunch • Dinner
Ambiance
Modern
chez l'ami TORTUE
Open for
Dinner
Ambiance
Modern
House rules
TORTUE Hamburg takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform TORTUE Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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