This boutique hotel is directly located in Hamburg city center, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property.
The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards.
All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products.
With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away.
The nearest airport is Hamburg Airport, 5.6 mi from the property.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
This property has 1 third-party sustainability certification.
GreenSign
Guest reviews
Categories:
Staff
9.6
Facilities
9.4
Cleanliness
9.6
Comfort
9.7
Value for money
8.6
Location
9.7
Free Wifi
9.3
High score for Hamburg
Select topics to read reviews:
Guests who stayed here loved
S
Shai
Israel
“Luxurious place, wow reaction. Starting from helping me carry the luggage up the stairs with a smile through the reception that were welcoming to the wonderful room (called it petit but was spacious) the bed sheets, free perfume, skin care and...”
W
Werner
Switzerland
“Very nice, cozy and welcoming. Exceptional breakfast. Nice rooms.”
Tariq
Kuwait
“1- Fast check-in / check-out
2- Reception staff were friendly and supportive.
3- The location of the hotel
4- Comfortable bed and clean room
5- The air-condition is very good.
6- The high-speed Wifi.
7- Free mini bar in the room”
Scott
United States
“Very cool location with beautiful grounds and helpful staff.”
F
Fortunato
United Arab Emirates
“Location, ambience, quality and variety in offered food/beverage options. Concierge, Front Desk, Rooftop Bar, JingJui and Bar Noire/Prive staff were really good (Special mention Phi!).”
A
Anca
United States
“The hotel is elegant and the rooms impressive. We absolutely loved it. Our room was near a busy road, but we didn't hear much noise. They put a cot in the room for our teenage daughter and it was very comfortable.”
M
Mathieu
United Arab Emirates
“Lovely room - classical but well organised and decorated”
Z
Zera
United Arab Emirates
“Loved this hotel. Lots of great restaurants and bars. Overpriced like crazy but nice. Staff is lovely. The room is very comfortable and the bathroom is super nice too”
O
Ollie
Denmark
“The service is top-notch. Friendly, helpful, and efficient. Complimentary water for the road after check-out was a thoughtful gesture.”
V
Vasileios
Greece
“Friendly and easy check in. Nice room size. Heated floor in the bathroom. location. Great bar”
Hotel area info
Restaurants
3 Restaurants On Site
brasserie
Cuisine
French
Open for
Breakfast • Lunch • Dinner
Ambience
Traditional • Modern
JIN GUI
Cuisine
Chinese • Japanese
Open for
Lunch • Dinner
Ambience
Modern
chez l'ami TORTUE
Open for
Dinner
Ambience
Modern
House rules
TORTUE Hamburg takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Crib upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform TORTUE Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
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