Red Level at Gran Melia Palacio de Isora - Adults Only

–Great location - show map
+37 photos
Scored 8.5
Rated very good

Staff

9.0

Property highlights

About this property

This adults-only oceanfront complex offers outdoor pool with Balinese beds and hydromassage loungers. Each room has a private terrace with ocean or garden views. The Red Level at Gran Melia Palacio de Isora is an exclusive private area of the Gran Melia Palacio de Isora. Guests have access to all hotel facilities, including a wide range of international restaurants, 8 bars, including a beach bar, a lagoon-style infinity pool, sun terrace and tennis courts. Each spacious, elegant room at the Red Level comes with a coffee machine, an iPod dock and free WiFi. Bathrooms include a hydromassage shower and an over-sized bath tub. The exclusive Red Level lounge offers free tea and coffee all day. It also includes a poolside bar service and a business center. There is direct access to Alcalà Beach from the hotel. 40 minutes’ drive from Las Cañadas del Teide National Park, and 35 minutes from Tenerife Reina Sofia Airport. The center of Alcalá is a 10-minute walk away. Please note that all guests at this hotel must be 16 years old or older.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Spa
  • Beachfront
  • Fitness center
  • 7 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Gran Melia Hotels & Resorts
Hotel chain/brand
Gran Melia Hotels & Resorts

  • Top Location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Gluten-free, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
and
1 sofa bed
1 king bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Menachem
Israel Israel
“Great staff and service Wonderful facility Exceptional breakfast Large room with sea view balcony”
Iuliia
Switzerland Switzerland
“Great location near the city of Alcala, with the beach nearby, and beautiful walkable surroundings. Great pools in the hotel, nice sports facilities (good gym and tennis courts), attentive and helpful staff, good food for breakfast and in the...”
Svitlana
Ukraine Ukraine
“The location of the hotel is spectacular. The view is stunning. Everything is super clean. Every evening you have a show to keep you entertained, and it's pretty great. Staff is incredibly helpful and makes you feel incredibly comfortable and...”
Neerajkumar
United States United States
“The hospitality and focus on customers and their needs.”
Janine
United Kingdom United Kingdom
“Check in was delightful, the best check we have experienced - and we stay in a lot of hotels. Breakfast, the coffee and snack corner plus the 5-6pm drinks and food selection was excellent.”
Tarik
Morocco Morocco
“Beach Acces adult only pool and the helpful front desk staff just amazing people”
Luke
United Kingdom United Kingdom
“The standard of the hotel was excellent. The RED level experience was truly remarkable from the start. We were greeted with such a welcoming atmosphere, checking in was straightforward and we were looked after while our room was being prepared....”
Fragkiskos
Switzerland Switzerland
“Excellent hotel complex far from the suffocating tourist area. Absolute respect for the customer with great quality in the services. Polite and helpful staff. First time at the red level, second at Melian and with the best impressions”
Petr
Netherlands Netherlands
“Exceptional swimming pools, amazing breakfast at Red Level area. Delicious cuisine and top notch service at Terrace and Bistro restaurants. Staff is very helpful and kind in general.”
Daryl
Guernsey Guernsey
“Excellent location. Good service, Good room and facilities”

Hotel area info

Restaurants

7 Restaurants On Site
La Terrasse by Jorge Peñate
  • Cuisine
    Seafood • International
  • Open for
    Dinner
  • Ambience
    Romantic
Le Bistrot Provencal
  • Cuisine
    French
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
Nami Asian Bistro
  • Cuisine
    Chinese • Indian • Japanese • Thai
  • Open for
    Dinner
  • Ambience
    Modern
Oasis Mediterranean
  • Cuisine
    Mediterranean • Spanish
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
L´Olio Trattoria & Pizza Bar
  • Cuisine
    Italian • Pizza
  • Open for
    Dinner
  • Ambience
    Modern
Pangea Food Market
  • Cuisine
    International
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly
Dúo Steakhouse
  • Cuisine
    Steakhouse
  • Open for
    Dinner

Amenities of Red Level at Gran Melia Palacio de Isora - Adults Only

Great facilities! Review score, 8.9

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Spa
  • Beachfront
  • Fitness center
  • 7 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Red Level at Gran Melia Palacio de Isora - Adults Only takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestroUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that all guests at this hotel must be 16 years old or older.

Guests with half-board reservations may choose 3 à la carte courses in the restaurant of their choice. The package includes all 7 restaurants.

Please note the published rates for stays on 24 December and 31 December include a mandatory fee for the buffet gala dinner held on those evenings at the Pangea Restaurant.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Pets are allowed, 80€ per dog/day with a maximum of 2 per room.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Red Level at Gran Melia Palacio de Isora - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.