Name: DoubleTree By Hilton London Excel
Address: Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, E16 1RH, United Kingdom, Excel, 2 Festoon Way, Royal Victoria Dock, Greater London, E16 1RH, UK
Rating: 8.2

Sustainability certification

DoubleTree By Hilton London Excel

–Great location - show map

+100 photos

City view
Pets allowed
Free WiFi
Balcony
Air conditioning
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

About this property

Situated on the waterfront, DoubleTree By Hilton London Excel is just 0.5 miles from London City Airport. With a bar and restaurant, and the Docklands Light Railway is only 0.3 miles away. This 4-star hotel offers bright rooms each with free WiFi access, a 40-inch LED TV and a private shower room with complimentary toiletries. Some of the spacious suites feature balconies, with views across the waterfront. This DoubleTree By Hilton London Excel has a Fitness Room with cardio equipment, free for all guests. With superb waterfront views, The Restaurant provides modern Italian cuisine, prepared with the finest ingredients. The Bar offers a relaxing space to enjoy a drink. There is also 24-hour room service available. A hot and cold breakfast buffet serves a range of fruits, home-baked croissants, Fair Trade coffee and a traditional English breakfast. The O2 Arena and Canary Wharf are just a 10-minute train ride away. Closer by, the ExCel Exhibition Centre is next door to the hotel.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Queen Room 1 large double bed
Deluxe Queen Room with View 1 large double bed
Queen Room - Mobility Access 1 large double bed
Queen Room with Sofa Bed 1 sofa bed and 1 large double bed
Twin Room 2 single beds
Deluxe Twin Room with View 2 single beds
Deluxe Accessible Twin Room with View 2 single beds
Twin Room - Mobility Access 2 single beds
Deluxe Queen Room with Balcony and View 1 large double bed
Deluxe King Room with View 1 extra-large double bed
Deluxe One-Bedroom King Suite with View 1 extra-large double bed
One-Bedroom King Suite with City View 1 extra-large double bed

Sustainability

This property has 5 third-party sustainability certifications.

Green Key (FEE)

Green Tourism

ISO 14001:2015 Environmental management system

Certified by: DEKRA Certification, Inc.

ISO 50001:2018 Energy management systems

Certified by: DEKRA Certification, Inc.

ISO 9001:2015 Quality management systems

Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

James

United Kingdom

“Very convenient location, perfect for what we needed. Hotel staff were friendly and room very comfortable.”

Zoe

United Kingdom

“Breakfast was fantastic, good night's sleep, staff exceptional”

Tom

United Kingdom

“Property was clean, well located and staff were excellent - also appreciated the cookie on arrival. Great value for money, loads of DLR stops in walking distance so easily able to access the rest of the city”

Brian

Netherlands

“Staff were super helpful, pleasant and empathetic. Couldn't have be better. Breakfast was very good.”

Debbie

United Kingdom

“Great location, friendly staff. Would definitely stay here again.”

Anna

United Kingdom

“Location, spacoius and well and practically equipped room, excellent bedding, good breakfast”

Tiarna

United Kingdom

“Very close to the EXcel and ICC. Quick trip on the DLR into London. Nice lobby, bar and restaurant. Room was decent size and comfortable.”

Akinbowale

United Kingdom

“The hotel was one of a kind. Everything went well except for my niece's light in her room was flickering and a kind Indian gentleman addressed the matter speedily without hesitation.”

David

United Kingdom

“Great modern building with lovely bar and seating areas. Room very comfortable and clean. Easily walked to and from tube station and great views and walk along the riverside.”

Annie

United Kingdom

“The room had a lovely view of the river . Air con working well and I like a hotel room that has windows that open - it is always a bonus to have fresh air. The bed was comfortable thsnks Mr Abdullah is always helpful and pleasant at check in, he...”

Hotel surroundings

Restaurants

2 restaurants on site

The Salt Port Restaurant & Delicattessen

Cuisine
British
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free

The Bidder & Co Lounge

Cuisine
British
Ambiance
Family friendly • Modern
Dietary options
Vegetarian • Gluten-free • Dairy-free

House rules

DoubleTree By Hilton London Excel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit

A damage deposit of £50 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Need-to-know information for guests at this property

A credit or debit card authorisation of at least GBP 50 is required upon check in at the hotel, from the person(s) staying at the hotel

If the booking is an advance purchase (non refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. If this is not possible, the charge on the original card provided will be refunded and credit card payment will be requested before room keys are issued.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.