About this property

The Novotel London West is an ideal hotel for business or leisure stays. From family city breaks to business trips in London, comfortable rooms and flexible meeting spaces make this Hammersmith hotel the perfect base. Kensington Palace & Hyde Park are a short tube ride, with the Eventim Apollo & Olympia London within walking distance. Walk 10 minutes to the Thames for bustling riverside pubs & restaurants. No matter the weather, enjoy the attractions London has to offer. 40 meeting and event spaces complement the hotel services, making it one of the most flexible venues in London. With the Piccadilly, District, and Hammersmith & City lines only a 5-minute walk away, this location offers superb transport links and effortless commuting across London Join us in one of our 2 restaurants or enjoy drinks in our welcoming Mirrors Bar & Terrace. Aroma, Buffet Style, is open for breakfast and dinner, whilst Artisan, A La Carte, serves elegant & carefully prepared dishes with locally sourced produce.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Top location: Highly rated by recent guests (8.8)

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free, Buffet

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
2 single beds
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Bev
United Kingdom United Kingdom
The staff were polite & efficient. The room was very clean, the room temperature was perfect & not too hot. The beds were firm and extremely comfortable
Rebecca
United Kingdom United Kingdom
I did end up being given an upgrade so not sure what my original room booking would have got me but the room I got was great. Really nice size and bathroom was clearly recently renovated. Ate in the bar and food was very good too. Great location...
Francisco
United Kingdom United Kingdom
Everything except service in bar 0 to none if no go up to bar and order you are ignored and when u do go you told ok take a seat we bring it to you
Mohsin
United Kingdom United Kingdom
Lovely helpful staff, with a special mention to Maria who was very kind and upgraded my room. The room was spacious and very comfortable. Perfect hotel for when you're attending the Apollo.
Ian
United Kingdom United Kingdom
Great location foe explorng from. Tube station and bus stops nearby. Clean and bright hotel. Friendly and welcoming staff. Nice bar area.
Martin
Germany Germany
Staff is super friendly, easy to reach, check-in and out straight forward.
Sue
United Kingdom United Kingdom
everything was great as usual. stayed in this hotel a number of times. the facilities are great, and the staff are very helpful too. will stay here again, and would highly recommend this hotel for business and for pleasure too.
Chloe
Canada Canada
Great location to the train station and bus stops.
Jane
United Kingdom United Kingdom
Beds comfy Nice facilities Great for The Apollo Plenty of parking
Mick
United Kingdom United Kingdom
Breakfast was plentiful and all very tasty. Ashish on the customer relations desk was extremely helpful on check in and was very polite and curtious.

Hotel surroundings

Restaurants

2 restaurants on site
Aroma Restaurant
  • Cuisine
    International
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
ARTISAN
  • Cuisine
    International
  • Open for
    Dinner
  • Ambiance
    Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel London West takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about US$65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print

Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property.

The fitness centre is open for 24 hours.

The property's fitness centre is only for the use of guests staying at the property.

Children aged 17 years and below are not allowed to use the fitness centre.

Residents of our property can use the parking for £1.50 per hour.

Please note that pets will incur an additional charge of £15.00 per pet per stay.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.