Additional Information

Garden Suites: All of our Garden Suites are located at the rear of Caroco Aparthotel, offering a quieter and more peaceful stay.

1-Bedroom & 2-Bedroom Apartments: These are located next door to Caroco Aparthotel.

All guests for serviced apartments and Garden suites must check in at the Caroco reception before being directed to their accommodation.

Check-in & Check-out

Smart Check-in Process: Guests receive contactless digital key information by text/email by noon on the day of arrival. You can check in any time after 2:00 PM using this information.

Reception Hours: Reception is manned until late at night should you require assistance.

Check-out: Standard check-out time is 11:00 AM. Late check-out may be arranged (subject to availability and extra cost).

Early Check-in: Guests may arrive from 9:30 AM to wait in the lounge area or leave luggage until the room is ready. Early access to rooms may be arranged (subject to availability and extra cost).

Parking

Free on-site parking is available on a first-come, first-served basis and cannot be guaranteed.

Free street parking is available from 5:00 PM – 9:00 AM Monday–Saturday, and all day Sunday.

Housekeeping & Services

A complimentary clean with linen and towel change is provided once per week.

Additional cleaning, linen, and towel services are available for an extra fee.

Important Policies

Group reservations of 3 or more rooms are subject to a non-refundable cancellation policy.

All buildings have multiple apartments of different shapes, sizes, and levels. Please inform us in advance if you have specific requirements, and we will do our best to accommodate them.

Guests are required to present photo identification and a credit card upon check-in.

Guests under 18 can only check in with a parent or official guardian.

In the event of an early departure or no-show, the property will charge the full amount of the stay.

Hen, stag, or similar parties are not permitted.

As the property is located in a residential area, guests are kindly asked to refrain from excessive noise and note that visitors are not permitted in rooms.

For all 1-Bedroom and 2-Bedroom Serviced Apartments, a £200 refundable security deposit is required at check-in. This will be returned after check-out, subject to a satisfactory inspection of the property.

Acceptance of keys constitutes acceptance of our terms and conditions.

Beim Check-in müssen Sie einen Lichtbildausweis sowie eine Kreditkarte vorlegen. Sonderwünsche unterliegen der Verfügbarkeit und sind gegebenenfalls mit einem Aufpreis verbunden.

Im Falle einer verfrühten Abreise wird Ihnen die Unterkunft den vollen Buchungsbetrag in Rechnung stellen.

In dieser Unterkunft sind weder Junggesellen-/Junggesellinnenabschiede noch ähnliche Feiern erlaubt.

Diese Unterkunft befindet sich in einem Wohngebiet , deshalb werden Gäste gebeten, nicht übermäßig Lärm zu verursachen.

Gäste unter 18 Jahren können nur mit einem Elternteil oder gesetzlichen Vertreter einchecken.