Sustainability certification

Novotel Pekanbaru

–Great location - show map
+65 photos
Scored 8.2
Rated very good

Staff

9.0
  • City view
  • Free Wifi
  • Balcony
  • Air conditioning
  • Private bathroom

Set in Pekanbaru, 656 feet from Ciputra Mall Seraya, Novotel Pekanbaru offers a convenient accommodations. It's a 5-minute drive to the business and entertainment district and a 15-minute drive to government offices. It features free WiFi access throughout the premises. The rooms at Novotel Pekanbaru are fitted with air conditioning and a flat-screen TV. Each room has a seating room and is furnished with a wardrobe. The private bathroom has a shower with hot and cold water. The hotel operates a 24-hour front desk and full security. The staff can assist guests with tour arrangements and ticketing, as well as laundry service with additional charges. Guests can enjoy breakfast at the on site restaurant that also serves lunch and dinner. Pelindo Port is 1.1 mi from the property, while Pekanbaru Bus Station is 3.7 mi away. Sultan Syarif Kasim II International Airport is 5 mi from Novotel Pekanbaru.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.3)

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Guests who stayed here loved

Masura
Malaysia Malaysia
“Everything- the room, location, comfortable, eco green concept”
John
Bulgaria Bulgaria
“This hotel was lovely but in a run down area. The staff were very friendly and helpful. Very big bed and very comfortable. The restaurant food was very nice but not al a carte and they didn;t have a the first 3 things on the menu that I ordered....”
Michele
Australia Australia
“This is a well priced international hotel, with an excellent buffet breakfast. It is well located being central to many locations and is next to a shopping mall which allows guests to access groceries, restaurants, clothing and giftware. The hotel...”
Laviolle
Singapore Singapore
“I was given 2 keycards even though i am a solo traveller. The room was big and spacious. As i brought 2 luggages and it takes up some space but i still have so much space to move around in the room. My room was cleaned every day and they refill my...”
Tumin
Malaysia Malaysia
“The location was really good . Esay to go anywhere. Ciputra Mall next to the hotel makes it easy to get anything . Never forget the warmest and helpfull smiling staff .. feeling great 😃”
Mei
Taiwan Taiwan
“It was a nice hotel with all necessary facilities. The location is wonderful!”
Afrianny
Singapore Singapore
“Great location!! Just next door to Mal Ciputra. Convenient for a short stay..”
Esa
Malaysia Malaysia
“All Good in Novotel Pekanbaru. Looks New and clean.”
Lukman
Singapore Singapore
“Love the cleanliness and variety of breakfast buffet!”
Jean-louis
New Caledonia New Caledonia
“Le petit déjeuner était copieux avec beaucoup de choix. Le personnel a été très accueillant et efficace. Les lieux étaient prpores, suffisament spacieux. L'hôtel est très bien situé. Un charmant souvenir nous a été offert, à savoir une très jolie...”

Hotel area info

House rules

Novotel Pekanbaru takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).