The Alana Surabaya

–Great location - show map
+53 photos
Scored 8.1
Rated very good

Staff

9.1
  • City view
  • Garden
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Non-smoking rooms
  • Safe

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Restaurant
  • Bar
The Alana
Hotel chain/brand
The Alana

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
or
1 queen bed
1 king bed
1 king bed
2 twin beds
2 twin beds
1 king bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Arjianti
Indonesia Indonesia
“The properties is good for sevices, cleanlines, and also the variant of breakfast. The spacious of rooms are also very comfortable”
Sienny
Indonesia Indonesia
“Staff quick respon n kindness 👏🏼 and food special croisants the best”
Brunocatellani
Switzerland Switzerland
“Convenient hotel near the airport . Good breakfast. Friendly staff Good value.”
Irene
Indonesia Indonesia
“Strategic location and rooms is big , clean and well maintained.. Additional plus the staffs are very nice Breakfast is so nice with lots of choices.. And really good value for the money”
Morrissy
Australia Australia
“The accommodation was a great location for access to work and close to mall and not far from city centre. Staff were very helpful epeciallyHaqi the restaurant manager who helpped me be stay as I have a latex allergy and the kitchen was wearing...”
Faryar
Australia Australia
“Excellent location, warung Kolega across the road is one of the best in Bali, clean, comfortable and good value for money”
Bernadeta
Indonesia Indonesia
“They really do good in avoiding the use of plastic. Great!! Breakfast is okay, not outstanding but okay”
William
United Kingdom United Kingdom
“This is a business/ corporate hotel but it had a great pool and good gym facilities. The bed was really pig and comfy and everyone at the hotel was helpful”
Muhammad
Indonesia Indonesia
“The room is big and clean. The bed is comfy. The gym and pool is great. The security is friendly and always with a big smile to greet you.”
Nur
Malaysia Malaysia
“The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.”

Hotel area info

Restaurants

1 Restaurant On Site
Oryza
  • Cuisine
    Indonesian • Asian • International

House rules

The Alana Surabaya takes special requests – add in the next step!
Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
Rp 350,000 per child, per night
Crib upon request
Rp 350,000 per child, per night
2+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.