The Westin Surabaya

–Excellent location – show map
+96 photos
Scored 9.3
Rated wonderful

Staff

9.7
  • City view
  • Swimming pool
  • Free Wifi
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

About this property

Elegant Accommodations: The Westin Surabaya in Surabaya offers a 5-star experience with spa facilities, a fitness center, sun terrace, restaurant, bar, and a year-round outdoor swimming pool. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, bathrobes, and pool or city views. Additional amenities include tea and coffee makers, work desks, and free toiletries. Family rooms and executive lounge access enhance the stay. Dining Options: The modern and romantic restaurant serves Chinese, American, Japanese, Thai, Vietnamese, local, Asian, and international cuisines. Breakfast includes local specialties, fresh pastries, and a variety of dietary options. Prime Location: Located 13 mi from Juanda International Airport, the hotel is near Pasar Turi Train Station (6.8 mi) and Sharp Bamboo Monument (6.8 mi). Guests appreciate nearby shops, attentive staff, and comfortable rooms.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 3 swimming pools
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Westin
Hotel chain/brand
Westin

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Full English/Irish, Vegetarian, Halal, Asian, American, Buffet

Free parking available at the hotel

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Monfore
Indonesia Indonesia
“Everything, from the moment we arrived, exceptional, friendly and efficient. The club floor is well worth the experience, nice room, high quality linens, love the bathroom and shower. The evening cocktails is superb, breakfast was plentiful with...”
Achmad
Indonesia Indonesia
“Amazing hotel that connecting to the superb mall, super friendly and helpfull staff”
Merly
Indonesia Indonesia
“The next leader is Hamim cleaning exce club room also by Nina Patrick James and Evan! Lovely service for us I always want to come back”
Merly
Indonesia Indonesia
“The staff for cleaning room nine is hanim his very helpfull also lovely his know I need more of water and his prepare for me, the next level for being a leader it is him!! Also bu Nina Patrick James and Evan the 3 musketeers 🫡🫶🏻”
Stefanus
Indonesia Indonesia
“Perfect location, connected to shopping mall. Room was spacious and nice. Perfect staycation with family.”
Magdalena
Indonesia Indonesia
“The room is very comfortable, direct access to the mall”
Maria
Indonesia Indonesia
“Welcoming service is excellent Breakfast choices is a lot n the taste is good The hotel location is connecting to Pakuwon Mall that’s very ideal when we stay here during Eid Mubarak holiday .”
Renaud
Indonesia Indonesia
“A great room with the best service. Best location, just above the biggest mall.”
Rubywijaya
Indonesia Indonesia
“Staff member really nice and all service are satisfying. The room giving out the clean and relaxing vibe. Food in club longue was exceptional!”
Norhayati
Singapore Singapore
“Loved many aspects of my stay - beautiful interior decor, clean & spacious rooms, proximity to the shops & the fabulous staff! 😊 The hotel staff are attentive to detail & will go the extra mile, which is especially important since I had an elderly...”

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
2 queen beds
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Hotel area info

Restaurants

2 Restaurants On Site
Magnolia Restaurant
  • Cuisine
    American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Local • Asian • International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Sky Lounge
  • Cuisine
    American • Cantonese • Chinese • Japanese • Thai • Vietnamese • Asian • International • European
  • Open for
    Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Gluten-free • Dairy-free

House rules

The Westin Surabaya takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Rp 847,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
Rp 847,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash