KANAYA RESORT HAKONE

–Great location - show map
+92 photos
Scored 9.3
Rated superb

Staff

9.7

You might be eligible for a Genius discount at KANAYA RESORT HAKONE. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at KANAYA RESORT HAKONE

Elegant Accommodation: KANAYA RESORT HAKONE in Hakone offers a 5-star experience with a beautiful garden, restaurant, bar, and free WiFi. Guests enjoy air-conditioning, baths, TVs, and electric kettles in each room. Dining and Amenities: The restaurant serves French cuisine in traditional, modern, and romantic settings. Breakfast includes local specialities and juice. Additional facilities include a terrace, free on-site private parking, and a 24-hour front desk. Prime Location: Located 12 km from Hakone-Yumoto Station and 45 km from Fuji-Q Highland, the resort is near attractions such as the Pola Museum (16-minute walk) and Lake Kawaguchi (49 km). The surrounding area features a hot spring. Guest Satisfaction: Guests highly rate the breakfast, dinner, and attentive staff, ensuring a memorable stay.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free parking
  • Free WiFi
  • Restaurant
  • 24-hour front desk
  • Room service
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Asian

  • Free private parking available at the hotel

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
2 single beds
2 single beds
2 single beds
and
1 sofa bed
2 single beds
and
2 futon beds
2 single beds
and
2 sofa beds
2 single beds
and
2 sofa beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Aishwarya
United Kingdom United Kingdom
“Amazing experience staying at Kanaya. Rooms, service, the hot springs and the food - everything was wonderful. They took care to create menus for our specific dietary requirements and everything was super satisfying. Thank you”
André
Germany Germany
“The private Onsen in every room, breakfast and dinner. All was fantastic with perfect service and so kind and helpful employees!”
Jesse
Canada Canada
“The staff are amazing. They are kind and thoughtful. We speak little Japanese and the staff made sure we were taken care of. The room and facilities were beautiful. The design choices were excellent”
Tsz
United Kingdom United Kingdom
“very comfortable, food is in very good quality, onsen is great, mainly local travellers”
Luc
Japan Japan
“Friendly and helpful staff. quality of the food and service during dinner and breakfast, really excellent. The room and the exterior bath. The room service. The excellent coffee machine in the room. Staff helped as much as they could for our...”
Tracy
United Kingdom United Kingdom
“We had a fantastic stay! The hotel provided a shuttle from the station and to Gora, even dropping us off on departure day. A warm welcome awaited us, and the room was excellent — with free minibar drinks, a coffee machine with biscuits, and a...”
María
United States United States
“Everything. The room, the staff and delicious food!”
Martine
United States United States
“Amazing place. The staff were incredible, the food was amazing and the private onsen was so relaxing. We got two rooms: a regular and a suite. Both had private onsens and both were very nice. The smaller room had a beautiful view out to nature....”
Daisuke
Japan Japan
“従業員の方全員のホスピタリティが抜群でした。 特に今回は妊婦の妻と一緒で、泊まるまで不安な点もありましたが、滞在中のお気遣いと美味しい食事、部屋付きの温泉で大満足のイベントとなりました。 子どもが生まれてからも、そのうちお伺いしたくなる宿泊体験でした。”
Masahiro
Japan Japan
“自然の中でゆったりと過ごせました。小鳥の泣き声や鹿にも出会えて良かったです。食事も非常に良かったです。雨と霧の為に景色を見れなかったので来年も行きたいと思いました。美術館巡りも良かったです。”

Hotel surroundings

Restaurants

1 restaurant on site
西洋膳所 JOHN KANAYA
  • Cuisine
    French
  • Open for
    Breakfast • Dinner
  • Ambiance
    Traditional • Modern • Romantic

House rules

KANAYA RESORT HAKONE takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.