NASPA New Otani

–Great location - show map
+49 photos
Scored 8.5
Rated very good

Staff

9.0

Property highlights

About this property

Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free Wifi
  • Fitness center
  • 3 restaurants
  • Bar

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

  • Free private parking available at the hotel

  • Ski-to-door

  • Open-air bath, ​Public Bath, ​Hot spring bath

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
5 futon beds
2 twin beds
and
3 futon beds
9 futon beds
6 futon beds
2 twin beds
4 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
4 twin beds
2 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Jenessa
United States United States
“When it is bad weather, you have everything you need. They rotate food items at meals so you don’t get bored too. Lots of activities for kids it seemed. Also have a ski locker during your stay and in my case the booking came with a lift...”
Yuan
China China
“Ski in and out hotel. Shuttle bus to station which is with lot’s of restaurants and shops. Rooms are clean and comfortable, large space seldom seen in Japan.”
Claire
Thailand Thailand
“Large comfortable room. Excellent views. Friendly staff and great free shuttle bus to and from train station in village”
Leung
China China
“The room was spacious. Buffet breakfast has a lot of selection.”
Veronica
Hong Kong Hong Kong
“Polite and helpful staff. some of them speak English.”
Anna
United States United States
“Breakfast was delicious and the staff were helpful and friendly, my room had a gorgeous view to see the sunrise and flower garden! The dinner was delicious too! I love it. My friends had tattoos so we booked a private onsen to experience. We live...”
Steven
United States United States
“The room was large and the view terrific. We enjoyed the very clean and well established onsen right in our own tower building. We used it daily often twice. The location in the mountains accessible to the town was a great joy. The ski hill was...”
Glenn
Australia Australia
“Straight on the snow . Excellent views from the room .. Banquet meals were great”
Clare
Australia Australia
“Great location for ski in ski out. Room were very nice size for a family. The view of the mountains from our room was beautiful to wake up to all the snow on Xmas day.”
Hwee
Singapore Singapore
“The frequent shuttle bus service to station. The size of room.”

Hotel area info

Restaurants

3 Restaurants On Site
O Dining Buffet restaurant
  • Open for
    Breakfast • Dinner
FONTANA Continental restaurant
  • Open for
    Dinner
Senbazuru Japanese restaurant
  • Open for
    Dinner

House rules

NASPA New Otani takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Check-out
From 12:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.