About this property

Comfortable Accommodations: Lake Saroma Tsuruga Resort in Kitami offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and free toiletries. Relaxing Facilities: Guests can enjoy a hot spring bath, sauna, open-air bath, and steam room. Additional amenities include a coffee machine, tatami floor, and sofa. Dining Experience: The family-friendly restaurant serves dinner with a variety of menus, including special diet options. A bar provides a relaxing atmosphere for evening meals. Prime Location: Located 43 km from Memanbetsu Airport, the resort is near Lake Saroma Wakka Nature Centre (2 km) and Abashiri Prison Museum (37 km). Guests appreciate the scenic lake views and excellent location.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

  • FREE private parking!

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
4 futon beds
2 single beds
and
2 futon beds
2 single beds
and
1 futon bed
2 single beds
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Nicholas
Switzerland Switzerland
Fantastic location. Bird watching from the window. Lovely sunset. Room was very comfortable. Good food.
Chiungmin
Taiwan Taiwan
View is great The hot spring is special. Very cool.
Suat
Singapore Singapore
The dinner and breakfast buffets were outstanding! Dinner was especially impressive with a seafood platter comprising oysters, scallop and big shrimps as well as a wide variety of different dishes. Staff were also very friendly.
David
Singapore Singapore
Breakfast was good. Onsen was nice. Staff were helpful. Ocean view was refreshing. Free coffee at lobby and table tennis game room available. Mountain and ordinary bikes for rental.
Chiew
Singapore Singapore
Food, onsen, lake view, quiet (even tho there was an ongoing renovation)
Frank
China China
Meals are great, staffs are super friendly and very helpful, we really enjoy the stays and will be back for sure.
Sani
Singapore Singapore
One of the best hotels I’ve stayed in Hokkaido, Excellent & Sumptuously delicious buffet for dinner & B’fast. Onsen is great .
Minyi
Taiwan Taiwan
Outdoor SPA is fantastic. There are lots of choices and delicious meals provided in dinner buffet and breakfast
Hew
United Kingdom United Kingdom
Lovely quiet location by the lake; great food and very attentive staff.
Kong
Singapore Singapore
This is our 2nd visit after visiting 4 years ago, the room is with lake view and comfortable, the dinner and breakfast is good, the hotel's staff's service attitude is great, and there is free parking.

Host Information

Company review score: 9.1Based on 1,482 reviews from 5 properties
5 managed properties

Property information

Etch into your heart the light and hues of the Sea of Okhotsk region and its beautiful natural landscape. Marvel at the breathtaking sunsets over Lake Saroma. The magnificent natural setting here is also a treasure trove of culinary delights. Enjoy a blissful holiday enveloped by nature. Shuttle Bus Information: A complimentary shuttle bus to and from Memanbetsu Airport (one round trip per day) operates year-round. Please note that reservations must be made at least three days prior to your stay. We appreciate your understanding and cooperation.

Languages spoken

English,Japanese

Property surroundings

Restaurants

1 restaurant on site
La mer
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly

House rules

Lake Saroma Tsuruga Resort takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

Public bath opening hours: 05:00-09:00, 12:00-00:00

Sauna opening hours: 12:00-00:00

Dogs 5 kg and under can be accommodated at the property. Please contact the property for more details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Saroma Tsuruga Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.