Name: Biei Shirogane Onsen Hotel Park Hills
Address: 071-0235 Hokkaido, Biei, Shirogane Onsen, Japan, Shirogane Onsen, Hokkaido, 071-0235, Japan
Rating: 8.0

Biei Shirogane Onsen Hotel Park Hills

–Great location - show map

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You might be eligible for a Genius discount at Biei Shirogane Onsen Hotel Park Hills. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Nestled in the beautiful mountains and surrounded by untouched nature, 美瑛白金温泉ホテルパークヒルズ boasts natural hot spring baths, a fitness centre and a relaxation massage salon. Free Wi-Fi is provided in the public area. Spacious non-smoking guest rooms are decorated with natural colours, and feature a flat-screen TV and a fridge. Toiletries and a hairdryer are included in the en suite bathroom. Japanese yukata robes are also provided. Guests at Park Hills Shirogane can enjoy a range of outdoor activities, including hiking, golfing and skiing around the hotel. The indoor swimming pool is open during peak seasons. The hotel is a 25-minute drive from JR Biei Station. Shirahige Waterfall is a 5-minute drive from the property. Tout Le Monde restaurant offers hearty Japanese and Western buffets for breakfast and dinner, featuring locally-grown meat and vegetables. Set meals and a la carte dishes are served for lunch.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

Free private parking available at the hotel
Open-air bath, Public Bath, Hot spring bath

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Standard Twin room with 2 Single Beds - Non Smoking 2 single beds
Standard Japanese-Western room with 2 Single Beds - Non Smoking 2 single beds and 3 futon beds
Premium Japanese-Western room with 2 Single Beds - Non Smoking 2 single beds and 3 futon beds
Premium Triple room with 3 Single Beds - Non Smoking 3 single beds
Premium Family room with 2 Single Beds - Non Smoking 2 single beds and 2 futon beds
Compact Japanese-Western room with 2 Single Beds - Non Smoking 2 single beds and 1 futon bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Jek

Australia

“The rooms in the wing (I think East Wing), were a bit dated, but that added to the charm of the place. The location was superb, and in a quaint area. The size of the rooms were huge, compared to most of the other hotels we've stayed in in Japan.”

Rebecca

Australia

“The service was excellent - I was picked up at Asahikawa Airport when I arrived and dropped off at Asahikawa Station when I left, and they run evening tours to the blue pond. I also loved the breakfast and dinner - there were plenty of vegetarian...”

Sharifah

Singapore

“Very neat and clean. Front desk staff were friendly.”

David

Switzerland

“Pick up and return from local railway station (about 20mins) all included !! Well located inside national park, about 30 mins walk to Blue lakes, the waterfalls were just outside the hotel entrance. Very interesting volcano museum up a long...”

Jing

China

“Terrific breakfast and dinner, nice and spacious onsen with outdoor views”

Rungrat

Thailand

“Onsen and location next to the water fall are the exceptional experience.”

Shuyi

Taiwan

“The hotel is close to the Shirahige Waterfall and Blue Pond.”

Paul

Australia

“The location is wonderful, the staff excellent. The breakfast and dinner were amazing.”

Chi

Macao

“2大2小入住主樓頂層的翻新房間，足夠4人睡覺休息，配套完善，房間整潔及空間合適。温泉非常舒適，是真正的泉水。尤其是室外區很享受。每天男、女區域互換。酒店有泳池，小孩很喜歡。雖然酒店已有一定年份，但整體保養良好，員工有禮貌，可以英語溝通。早餐不是很豪華，但現地產物（如牛奶、蔬菜、米飯）很新鮮、好吃。自製魚生亦很新鮮好味。酒店隔離就是白鬚瀑布，步行1分鐘可到~”

Ute

Japan

“We enjoyed the buffet which was refilled constantly till the very end. The hotel was fully booked so they offered different dinner starting times what helped to not have any queues at the buffet. There was something for every taste. Unfortunately...”

Hotel surroundings

Restaurants

1 restaurant on site

マルシェダイニング

Cuisine
Japanese • European
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly

House rules

Biei Shirogane Onsen Hotel Park Hills takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 10:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit

A damage deposit of ¥200,000 is required. The property charges this 7 days before arrival. That's about US$1,309. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

7+ years

Extra bed upon request

Free

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Need-to-know information for guests at this property

You must inform the hotel in advance what time you plan to check in. If you plan to check in later than 20:00, please inform the hotel directly. If your check-in time changes, please update the hotel.

Please inform Biei Shirogane Onsen Hotel Park Hills in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of ¥200,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.