Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

Please note, full payment is required upon arrival.

The public bath is open between 15:00-00:00 and 6:00-11:00 the next day.

Regarding Item Postage and Delivery

- The hotel cannot accept nor store any commercial goods, including goods purchased online (packages, boxes, bags, cartons, gifts or similar items) unless the recipient is registered and is staying at the hotel.

- Any delivery purchased online and arriving at the hotel during the guests' stay must be accepted and signed by the guest in person. The hotel cannot take any liability for payment, damage or loss of the delivery item on behalf of the guest.

- The hotel does not feature any storage space. Please notify the hotel in advance of the quantity of items expected and of any large-size items.

- For disposal of bulk items or large quantities of packaging / wrapping material the hotel reserves the right to charge additional fees.

Renovation work of the hotel outer wall will be carried out from 12/5/2025 to 7/12/2025, between 10:00 to 17:00 (not including weekends and public holidays).

Der Preis beinhaltet keine Übernachtungssteuer pro Person und Nacht und muss direkt in der Unterkunft gezahlt werden.

Lizenznummer: 27文文生還き第502号