The Strings by InterContinental, Tokyo by IHG

–Excellent location - show map
+168 photos
Scored 8.8
Rated fabulous

Staff

9.1
  • City view
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Get the celebrity treatment with world-class service at The Strings by InterContinental, Tokyo by IHG

Located right next to JR Shinagawa Shinkansen Station, The Strings by InterContinental Tokyo offers spacious accommodation with panoramic skyline views, personalised staff attention and a 24-hour fitness centre. Free Wi-Fi is provided throughout the property. Rooms at The Strings showcase tasteful modern design, with large windows that offer skyline views. Each room has a seating area and a flat-screen satellite TV. The adjacent JR Shinagawa Train Station offers access to Shinkansen bullet trains to Osaka. Local trains on the Yamanote Line run directly to the Shibuya and Shinjuku areas in about 20 minutes. Guests can take an Airport Limousine Bus directly from Narita International Airport, which is a 90-minute ride away. China Shadow Restaurant serves authentic Chinese dishes with 26th-floor views. The elegand Melodia offers modern Italian cuisine. Room service is also available.

Families particularly like the location — they rated it 9.3 for a stay with kids.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness centre
  • Parking on site
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request
InterContinental Hotels & Resorts
Hotel chain/brand
InterContinental Hotels & Resorts

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.1)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Top pick by families with children

Breakfast info

Buffet

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Sat 15 Nov 2025 and Tue 18 Nov 2025

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1 extra-large double bed
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1 extra-large double bed
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2 single beds
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1 extra-large double bed
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2 single beds
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2 single beds
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Limited supply in Tokyo for your dates: 24 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Dave
New Zealand New Zealand
“The Hotel is impressive and right next to Shinigawa station which was ideal. The staff were very friendly and efficient. The room was excellent and great value for money, as was the breakfast. I would definitely stay here again.”
Citysurfer
Australia Australia
“Perfect location with great connectivity. Friendly staff with clean room. Wifi was good.”
Tess
Switzerland Switzerland
“Such a luxurious hotel right next to Shinagawa station. The staff were incredibly kind and always willing to help with anything you may need. Being basically in Shinagawa station was so helpful coming from Narita airport and was well connected to...”
Sharon
Australia Australia
“We had a wonderful stay at the Intercontinental Strings Hotel in Tokyo this past July. From the moment we arrived, we were treated with incredible warmth and professionalism. The hospitality we received each morning at breakfast was a highlight of...”
Ellen
Canada Canada
“Breakfast items and all staff were phenomenal an extremely helpful. And location to Shinigawa station was very ideal.”
Yyalharami
Qatar Qatar
“The location is just steps to the metro and rail station. The rooms are very cozy and spacious. The breakfast is amazing and delicious.”
Rachel
United States United States
“The hotel is super convenient to Shinagawa Station, which is a quieter (compared to Shinjuku, Shibuya, Ikebukuro and Tokyo Stations) but still major JR Station. We really liked the breakfast buffet at the hotel, The bed was comfy and all the...”
Kunal
United Kingdom United Kingdom
“fantastic hotel, swanky, new, modern ..... great view of Tokyo skyline.... next to Shinkansen train station (walking distance) ....”
Sylvia
Hong Kong Hong Kong
“clean, convenient, good location, great buffet breakfast, friendly staffs,”
Stephanie
Australia Australia
“Fantastic service and a very comfortable place to stay when first arriving in Tokyo. very easy to find from Shinagawa station. The staff were also able to assist with our luggage transfer from Tokyo to Kyoto.”

Hotel surroundings

Restaurants

4 restaurants on site
Melodia Italian Grill
  • Cuisine
    Italian
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambiance
    Romantic
China Shadow
  • Cuisine
    Chinese
  • Open for
    Lunch • Dinner
  • Ambiance
    Traditional • Modern • Romantic
Rhythmos Café & Bar
  • Cuisine
    European
  • Open for
    Lunch • Dinner • High tea
  • Ambiance
    Romantic
Kazane Teppanyaki
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambiance
    Romantic

Facilities of The Strings by InterContinental, Tokyo by IHG

Great facilities! Review score, 9

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness centre
  • Parking on site
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Free cot available on request

House rules

The Strings by InterContinental, Tokyo by IHG takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

If you are travelling with children under 13 years, to ensure you pay the correct price please select a rate that has child occupancy specified.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
¥5,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
¥5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that on January 18, 2026, the check-out will end at 09:00, the check-in will begin at 18:00, and early check-in and late check-out will be unavailable.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.