Private, Shallow end, Outdoor swimming pool, Pool bar
About this property
Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness centre and Turkish steam bath. It offers self-catering apartments with free Wi-Fi and complimentary use of the business centre and boardroom.
The apartments all come with contemporary furnishings and a well-equipped kitchen. They also include a dining area and a lounge with satellite TV. The en suite bathrooms have free toiletries and a shower.
Guests can relax by the pool, in the steam bath or in the café and lounge. Breakfast can be enjoyed in the dining room, and there is also an on-site bar. Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi offers a 24-hour front desk and daily maid service.
The aparthotel is located just a 5-minute drive from the Nairobi city centre and 20 minutes’ drive from The Village Market shopping and entertainment complex. Jomo Kenyatta International Airport is 20 km away.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
This property has 1 third-party sustainability certification.
Green Tourism
Guest reviews
Categories:
Staff
9.0
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.4
Location
8.8
Free WiFi
7.2
Low score for Nairobi
Select topics to read reviews:
Guests who stayed here loved
Tan
Malaysia
“Overall, the experience was pleasant — clean and comfortable rooms, complete facilities,”
Heimoh
Sierra Leone
“Quiet environment, secured, breakfast was excellent, very cleaned, WiFi available.
I”
Tobias
Germany
“Beautiful location with a great garden. Very friendly and always helpful staff.
The pool and the playground are also nice, everything is kept clean and in order.”
P
Patrick
United Kingdom
“Super quiet area, friendly staff, and clean rooms etc! you couldn’t ask for more!”
Asiko
Kenya
“Breakfast was awesome and on time.we loved it so much..
Their chapati whew.. on point
Many blessings from God for being there for us”
Rüüt
Estonia
“Fortunately, we had chosen a comfortable hotel in a beautiful area of Nairobi for our first stay in Kenya. For four adults, a two-story apartment with its own kitchen, spacious living room, two bedrooms, and two bathrooms was a perfect option. The...”
Mopao
Kenya
“Hospitality was on point, though arrived late, we felt homely.”
Eric
Tanzania
“Every thing especially the customer care service by all the staff especially Diana and Grace”
Eric
Tanzania
“Very spacious and comfort apartment with green space. Above all exceptional service care especially from Diana the receptionist.”
Keelie
Jersey
“A peaceful hotel with beautiful gardens, tucked away in a busy city! We had a lovely stay. The apartment was very spacious with garden views. Nice pool, kids play area and outdoor bar. The restaurant did a lovely buffet breakfast and all our meals...”
Managed by Trianum Hospitality
Company review score: 8.8Based on 2,880,265 reviews from 3414 properties
3414 managed properties
Company information
Our Motto is to have guests experience the passion for Hospitality
Neighbourhood information
Heri Heights Serviced Apartments has the perfect location; centrally located, peaceful environment and in a secure place. The apartments also neighbours the Nairobi Arboretum and The State House, and is a short drive away from some of the Nairobi’s hottest entertainment spots.
Heri Heights Hotel Apartments, SureStay Collection by Best Western takes special requests - add in the next step!
Check-in
From 12:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
13+ years
Extra bed upon request
US$30 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
Please inform Heri Heights Hotel Apartments, SureStay Collection by Best Western in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
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Malaysia
Sierra Leone
Germany
United Kingdom
Kenya
Estonia
Tanzania
Jersey
