All guests must provide the same credit card used during the booking process or another credit card of the same card holder at the time of check-in. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please note that children under 16 years of age are not allowed to enter the executive or premier lounge after 18:00.

Under 19 years old are not allowed to enter the Happy Hour at the Novotel Premier Lounge (EFL) from 17:30 to 19:30.

Please note that the swimming pool, fitness center, and sauna are closed on 3rd Tuesday.

"According to the Youth Protection Act, guests who are not accompanied by a guardian are not permitted to enter the room."

"For the protection of youth, youth under the age of 19 are only allowed to stay if accompanied by a guardian indicated on the family relationship certificate. They are not allowed to stay even if they are a single youth or sharing a room (same-sex accommodation)."

During weekday closures of the Novotel pool, guests and Novotel Fitness members may use the Grand Mercure 6th floor pool as an alternative. However, please note that this alternative access is limited to the pool and will not include access to other facilities such as the sauna and gym.

Beim Check-in müssen Sie einen Lichtbildausweis sowie eine Kreditkarte vorlegen. Sonderwünsche unterliegen der Verfügbarkeit und sind gegebenenfalls mit einem Aufpreis verbunden.

Gäste unter 18 Jahren können nur mit einem Elternteil oder gesetzlichen Vertreter einchecken.

Lizenznummer: 106-85-27420