Swissôtel Wellness Resort Alatau Almaty

–Excellent location - show map
+200 photos
Scored 9.1
Rated superb

Excellent location!

9.2
  • Mountain view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Get the celebrity treatment with world-class service at Swissôtel Wellness Resort Alatau Almaty

Situated in Almaty, 20 km from Medeo, Swissôtel Wellness Resort Alatau Almaty features accommodation with a restaurant, free private parking, a fitness centre and a bar. This 5-star hotel offers room service and a shared lounge. The hotel has an indoor pool, hammam and a 24-hour front desk. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Swissôtel Wellness Resort Alatau Almaty rooms are fitted with bed linen and towels. The accommodation offers a continental or buffet breakfast. Guests can relax in the wellness area, including a sauna, and a hot tub, or in the garden. Guests can make use of the business centre or relax in the snack bar. First President of Kazakhstan Park is 6 km from Swissôtel Wellness Resort Alatau Almaty, while Dolphin Entertainment Centre is 8 km from the property. The nearest airport is Almaty International Airport, 23 km from the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Swissôtel Hotels & Resorts
Hotel chain/brand
Swissôtel Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Buffet

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Yadhav
India India
“I stayed in Room 701. Karina, Delnaz and Dana excelled in providing great service.”
Uzc
Canada Canada
“Natalay was our superhero ! She was super supportive when a cab driver took our money. She informed security at exit, and we went after the cab on a hotel golf cart to recover from the driver. This was an extraordinary and impressive act the way...”
Mahra
United Arab Emirates United Arab Emirates
“Amazing hotel. Staff is so friendly.. you get everything you need in one place . Restaurant,spa, and natural..”
Surendra
India India
“We liked breakfasts - lots of options. Some of it would be changed every morning - for example, porridge, types of sausages, sweets, cheese, cold cuts, etc...Gluten free bread, different kind of eggs (duck, chicken, quail) and you could make...”
Surendra
India India
“Everything splendid with courteous and smiley service. Cut fruits and more ripe fruits need to be added.”
Surendra
India India
“Breakfast was very well organised with lot of variety but I missed more cut fruits, FRESH fruit juices, milkshake, cold coffee. Apples and pears were not sweet or ripe. Missed grapes also. Staff was extraordinary, very helpful and service was...”
Faisal
United Arab Emirates United Arab Emirates
“My stay at Swissôtel Almaty was nothing short of extraordinary — a truly unforgettable experience. The atmosphere was serene, surrounded by nature, offering the perfect blend of relaxation and comfort. The entire team was welcoming and...”
Alena
Czech Republic Czech Republic
“The staff at the reception was so friendly and helpful they asked the Chef in the kitchen to make pancakes for my daughter (just for her) although it was not on the menu, because we arrived late for breakfast and she was sad she missed the...”
Talal
United Arab Emirates United Arab Emirates
“Amazing views, spacious and clean rooms, great service.. thank you Dilnaz for the warm welcome and making my stay worthwhile!”
Ann
Ukraine Ukraine
“Stuff trained so well, amazing spa and gorgeous view”

Hotel surroundings

Restaurants

3 restaurants on site
The Quarter
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Traditional
  • Dietary options
    Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
Moxie bar
  • Cuisine
    International
  • Open for
    Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Café Swiss
  • Cuisine
    International
  • Open for
    High tea • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Swissôtel Wellness Resort Alatau Almaty takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of KZT 40,000 is required on arrival. That's about US$76. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
KZT 12,000 per child, per night
4+ years
Extra bed upon request
KZT 12,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Need-to-know information for guests at this property

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of KZT 40,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.