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About this property

Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Bellavista Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Breakfast info

Continental, Vegetarian, American, Buffet

  • Free private parking available on-site

Activities:

  • Fitness centre

  • Spa and wellness centre

  • Billiards


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
or
1 double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jonathan
New Zealand New Zealand
Location, room, facilities, food, entertainment and staff were awesome
Jonathan
New Zealand New Zealand
The room, food, location and facilities were awesome. The entertainment staff were fabulous so many activities every day and they were so friendly and accommodating. The bar and restaurant staff were also amazing so attentive and helpful always...
Nicky
United Kingdom United Kingdom
Gorgeous hotel, great location, free room upgrade, free mini bar with water, soft drinks beer & sparkling wine on arrival, I don’t drink they swapped it for alcohol free stuff
Irina
Estonia Estonia
Cool location, spacious room, nice view from the balcony, friendly staff
Ana
Chile Chile
Comfortable rooms, great AC, amenities, frigor bar included, amazing staff!!!
Lukaszewicz
Poland Poland
Friendly people,beutyful women,good services,clean,beutyful beach.Gracias 🇲🇽 Mexico
Burak
Turkey Turkey
The location, the italian restaurant, and the buffet.
Jeremy
Malta Malta
The Staff were very helpful to cater to my wife who is allergic to gluten (coeliac). They took the time to explain what she could and could not eat, and even prepared food in a separate fryer for her in certain instances. Both the management and...
Amit
Mexico Mexico
It was good and food was amazing and stuff were also good
Deividas
Lithuania Lithuania
Great place to have your vacation in Cancun, both location and quality wise.

Property surroundings

Restaurants

4 restaurants on site
Bellavista
  • Cuisine
    Mexican • International
  • Open for
    Breakfast
  • Ambiance
    Family friendly • Traditional
Deck
  • Cuisine
    International
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian
Chianti
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegetarian
Umami
  • Cuisine
    Japanese • Sushi
  • Open for
    Dinner
  • Ambiance
    Modern
  • Dietary options
    Vegetarian

House rules

Hotel NYX Cancun takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply.

The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply.

One extra child or adult will be charged USD 150 extra per person per night when using existing beds.

Up to two children from 0 to 5 years stay free of charge when using existing beds.

Please be informed that the Bellavista Restaurant will be closed for remodeling starting on August 11. Breakfast service will be offered at the Deck Restaurant for approximately 3 months. The remodeling work will take place from Monday to Sunday between 10:00 a.m. and 6:00 p.m.

Guest will be asked to pay a deposit of $150.00 USD or $3,000.00 MXN per stay. It will be refund during check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.