Name: Hard Rock Hotel Cancun - All Inclusive
Address: Boulevard Kukulcan Km 14.5 Hotel Zone, 77500 Cancún, Mexico, Boulevard Kukulcan Km 14.5 Hotel Zone, Quintana Roo, 77500, Mexico
Rating: 8.1

Sustainability certification

Hard Rock Hotel Cancun - All Inclusive

–Excellent location – show map

+59 photos

Sea view
Garden
Pet friendly
Swimming pool
Free Wifi
Balcony
Free parking
Bathtub
Air conditioning
24-hour front desk

About this property

Prime Beachfront Location: Hard Rock Hotel Cancun - All Inclusive in Cancún offers a private beach area and beachfront access. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations: Rooms feature sea or lake views, air-conditioning, balconies, and private bathrooms. Additional amenities include mini-bars, free WiFi, and modern conveniences. Dining Experience: The family-friendly restaurant serves Italian, Mexican, and international cuisines. Breakfast includes local specialties, pancakes, cheese, and fruits. Leisure and Activities: Guests can enjoy yoga classes, tennis, and a fitness center. The resort provides a kids' club, pool bar, and evening entertainment. Nearby Attractions: Playa Ballenas is a 4-minute walk away, while the Mayan Museum lies 1.2 mi from the property. Cancún International Airport is 9.9 mi distant.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)
Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Free Private Parking Available On Site

Activities:

Tennis court
Fitness center
Golf course (within 2 miles)

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Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

Guests who stayed here loved

Ronelyn

Canada

“The staffs are so amazing, the foods are excellent with a great views. It's all beyond my expectations. I already shared and recommend to my friends.”

Kumaran

South Africa

“Clean and neat Staff are so accommodating. Entertainment was excellent. Beach was beautiful and clean and had enough sun beds available.”

Sara

United States

“The vibe here was amazing! We had the best time! The property was beautiful and fun. The food was the best I've had at an all inclusive. The staff is great, they really made us feel spoiled. We will 💯 be back.”

Vagner

Brazil

“The room is very good and the hotel has a lot of amenities to be fun.”

Luis

Mexico

“Very nice room , the food was delicious, there were plenty activities to do and the pool had a very good view.”

Amanda

Mexico

“I stayed one night at Hard Rock Hotel Cancun and it was so much fun!! Our room had this amazing ocean view. The music around the hotel was nonstop and gave the whole place such a fun, energetic vibe. The staff were super nice, and there was always...”

Leticia

United States

“The restaurants are amazing, the drinks are really good.”

Forrest

United States

“Great pool activities and evening activities. Fun time.”

Shuja

United States

“Beach, staff , Christian manager, check-in staff room service staff, inroom service all good”

Lina

United States

“The food is delicious. Every single restaurant nailed it.”

Availability

Select dates to see this property's availability and prices

Room Type	Number of guests
Deluxe Ocean View Double 2 full beds
Deluxe Lagoon View Double 2 full beds
Deluxe Family Lagoon View (Two Bedroom) Bedroom 1 1 queen bed Bedroom 2 2 full beds
Deluxe Lagoon View King 1 king bed
Diamond Ocean View King 1 king bed
Deluxe Ocean View King 1 king bed
Suite Bedroom 1 king bed Living room 1 sofa bed
Deluxe Family Ocean View - Two Bedroom Bedroom 1 1 queen bed Bedroom 2 2 full beds
Deluxe Family Ocean View Double Beds - Two Bedroom 4 full beds
Deluxe King Room 1 king bed
Deluxe Double Room 2 full beds
Triple Room 1 king bed
Double Room 2 full beds
Triple Room 1 king bed
Double Room 2 full beds
Deluxe King Ocean View Classic 1 king bed
Deluxe Double Ocean View Classic 2 full beds
Diamond Ocean View King Classic 1 king bed
Deluxe Family Ocean View Two-Bedroom Double Beds Classic 4 full beds
Deluxe Family Ocean View Classic -Two bedroom Bedroom 1 1 queen bed Bedroom 2 2 full beds
Rock Royalty Ocean View King 1 king bed

Sustainability

This property has 1 third-party sustainability certification.

EarthCheck Certified

Area info

Restaurants

6 Restaurants On Site

Zen

Cuisine
Asian
Open for
Dinner
Ambience
Family-friendly

Ciao

Cuisine
Italian
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly

Frida

Cuisine
Mexican • International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional

Pizzeto

Cuisine
Pizza
Open for
Lunch • Dinner
Ambience
Family-friendly

Toro

Cuisine
Steakhouse
Open for
Dinner
Ambience
Family-friendly

Isla Sur

Cuisine
Seafood
Open for
Dinner
Ambience
Family-friendly

House rules

Hard Rock Hotel Cancun - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years

Crib upon request

Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Family Room at this hotel is only available for people traveling with children.

Infants from 0-3 years old are free

All children from 4 to 17 years old extra charges apply

When traveling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel Cancun - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 005-007-000198/2025