About this property

Located in Cancún, 1.2 mi from Playa Delfines, Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The accommodations offers an ATM, a concierge service and currency exchange for guests. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only features certain units with sea views, and each room comes with a balcony. At the accommodations every room is fitted with bed linen and towels. A buffet breakfast is available daily at Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only. Popular points of interest near the hotel include Playa Delfines, El Rey mayan ruins and Mayan Museum. Cancún International Airport is 8.1 mi away.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Vivid
Hotel chain/brand
Hyatt Vivid

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 queen bed
1 queen bed
2 full beds
1 queen bed
2 full beds
1 queen bed
1 queen bed
2 full beds
1 queen bed
2 full beds
1 queen bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Schmitt
United States United States
Beautiful boho design, huge clean rooms, great food + drinks, and super helpful staff. The Vantage Club upgrade with rooftop pool access was absolutely worth it! Always felt safe, relaxed, and well taken care of!
Glenton
Canada Canada
Property is Very clean, helpful staff. The views/aesthetics are excellent. I would definitely stay at Hyatt Vivid again
Manuel
United States United States
The resort itself was very clean and nice, the pool at the roof top was everything.
Christine
United States United States
Everything. First time staying away from the beach, which I understood, but felt like the time to return to hotel was a bit early.
Ware
United States United States
Erick the kitchen manager was my favorite on the resort. He was so nice to me and my friend, and made sure our dinner was everything we wanted! I have to thank you again Erick. You were amazing!!
Monchelle
United States United States
The staff was amazing the food options and drink options were great. It was very very clean.
Shane
United States United States
The rooftop Bar with the infinity pool was amazing! My wife and I have been to Cancun 3 times and I would say this is the best food we have had. Prior to going we say some people complaining about the lack of a beach connected to the resort, trust...
Brianna
United States United States
It was very clean nice service and plenty of activities
Jessica
United States United States
I loved the property- the room, facilities and all the restaurants were very well kept. The staff were all extremely friendly and accommodating. The food was delicious. They treated us very well. I truly have no complaints other than the fact that...
Charles
United States United States
It’s like something you see on TV. Everything was excellent. The staff was very attentive to our needs.

Area info

Restaurants

6 Restaurants On Site
Aglio
  • Cuisine
    Italian
  • Open for
    Dinner
  • Ambience
    Modern
Galeria International Café
  • Cuisine
    International
  • Open for
    Breakfast
  • Ambience
    Traditional
Le Lys
  • Cuisine
    French
  • Open for
    Dinner
  • Ambience
    Romantic
Mediterraneo
  • Cuisine
    Mediterranean
  • Open for
    Dinner
  • Ambience
    Modern
Oishii
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
Dalia
  • Cuisine
    Mexican
  • Open for
    Dinner
  • Ambience
    Modern

House rules

Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Pet Policy, only dogs under 22 lbs / 10 kg are allowed, one dog per room per night and only in specific categories with extra charge.

· Pets can only be in areas dedicated to them, within the hotel facilities. Pets are not allowed in the pools, fitness centers, spa, shops, golf course, or the beach; They should not be left alone in the room for a period longer than two hours and they should be leashed at all times, or in a pet bag when they are not in the room.

· Please remember that the number of pet rooms on the property is controlled and only available upon prior notification before your arrival, please contact the reservations department. The small pet program does not apply for certified animal services as required by law.

Please note that the rooftop infinity pool is accessible to guests in the Vantage categories.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that the Ennea Beach Club is located 1.9 mi away from main building, complimentary shuttle is included ( schedule may vary).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hyatt Vivid Grand Island Cancun-All Inclusive Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

License number: 005-007-002951/2025