Hotel Caracol Isla Mujeres

–Excellent location – show map
+82 photos
Scored 8.1
Rated very good

About this property

Bienvenido al pequeño paraíso en Isla Mujeres, Quintana Roo. Este encantador hotel ofrece una experiencia única en una isla de apenas 7 kilómetros de largo y 500 metros de ancho, perfectamente explorable en carrito de golf, bicicleta o motocicleta. Ubicado a solo tres cuadras de la mejor playa de la isla y del bullicioso muelle, nuestro hotel ofrece el equilibrio perfecto entre tranquilidad y conveniencia. Con solo 12 habitaciones, garantizamos una atmósfera íntima y acogedora para nuestros huéspedes. Nuestro jardín interior es un oasis de serenidad, donde se puede disfrutar de la frescura de la naturaleza en medio de la exuberante selva media y baja que caracteriza a esta región. Y cuando el sol del Caribe se vuelve irresistible, nuestra piscina ofrece el refugio perfecto para refrescarse y relajarse. Cada habitación está equipada con aire acondicionado para garantizar su comodidad en todo momento. Además, desde nuestro hotel, tendrás fácil acceso a las maravillas naturales que hacen de Isla Mujeres un destino inolvidable: desde hermosas playas y lagunas hasta arrecifes, mangles, cenotes y dunas. Ven y descubre la magia de Isla Mujeres desde la comodidad y el encanto de nuestro pequeño hotel. Te estamos esperando para brindarte una experiencia inolvidable.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms

Property highlights

Top Location: Highly rated by recent guests (9.2)

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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
1 king bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Christian
United States United States
“Everyone is nice it’s easy and clean but can always be cleaner never stop doing better please !”
Christian
United States United States
“It was amazing this is my favorite hotel on the island so perfect for solo or couple travel !”
Jon
United States United States
“New modern look to the room. Room was clean and water pressure was great.”
Jane
United States United States
“The location is outstanding for the north end of the Isla. Less than two blocks from the ferry; gorgeous public access beach just three blocks away; so many restaurants, bars, and cafes within a 4 block radius. The hotel itself has a lovely pool...”
Reynaldo
United States United States
“This hotel is the cleanest and most comfortable hotel we have stayed at in Isla Mujeres. We have been going there for at least 20 years. We will stay here again next time. It's not too big, so it stays quiet. The rooms are all set back from the...”
Von
United States United States
“The location was amazing! The staff was super friendly. The courtyard is beautiful! Easy to walk to the beach every day - or walk anywhere.”
James
United States United States
“The location was great. Oscar & Ilene were the best!!”
William
United States United States
“Everything from checking in to check out is easy with the reception staff. Excellent use of the space in the room and decor is modern and clean. Hot water in the shower even.”
Christian
United States United States
“It was very easy to check in and out and add layers checkout and the property was clean and a perfect location !”
Nicholas
United States United States
“Great location yet quiet. The staff were all very nice & helpful”

Hotel area info

House rules

Hotel Caracol Isla Mujeres takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 11:30 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $54. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Please inform Hotel Caracol Isla Mujeres of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 003-007-007133/2025