Hotel Luma by Kavia

–Great location - show map
+54 photos
Scored 8.4
Rated very good

Staff

8.8
  • City view
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

About this property

Comfortable Accommodations: Hotel Luma by Kavia in Cancún offers family rooms with air-conditioning, private bathrooms, and modern amenities including TV and work desks. Guests enjoy free WiFi, ensuring connectivity throughout their stay. Dining Experience: The family-friendly restaurant serves Mexican cuisine with an American and à la carte breakfast. The on-site restaurant provides a relaxed atmosphere for meals, complemented by a terrace and balcony for outdoor dining. Convenient Facilities: The hotel features a 24-hour front desk, concierge service, and daily housekeeping. Additional amenities include a public bath, free on-site private parking, and a tour desk. Cancún International Airport is 17 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Free parking
  • Family rooms
  • Restaurant
  • 24-hour front desk
  • Daily housekeeping
  • Air conditioning
Kavia Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
2 double beds
1 large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Jonas
Belgium Belgium
“The staff was extremely friendly and ready to help with advice, tips, anything really”
Wendy
Mexico Mexico
“Breakfast had a good choice. 5 minutes from Ado bus station”
Karolina
France France
“- spacious room - walking distance to shops and restaurants - on the way from the airport”
Paolo
Italy Italy
“Very high value for money, including also a basic but still good breakfast (prepared express). My room with showers and toilette separated, and the washbasin in the room, so very useful for families where three people can do different staff at the...”
Norma
United States United States
“Very pleasant little hotel which served our needs on an overnight en route to Merida. Very friendly and helpful staff. The elevator wasn't working and we had a LOT of luggage, but the receptionist arranged for our bags to be kept securely on the...”
Sai
Netherlands Netherlands
“It’s located in prime spot and is reasonably priced. The room is big enough and very clean. The sheets were changed everyday promptly and the cleaning staff was very friendly.”
Lucia
Italy Italy
“Convenient position, perfect for a one night stay. Fantastic value for money.”
Charito
Philippines Philippines
“we liked the rooms.they were spacious and comfortable.and the location is good.nearby restaurants and shops.”
Mi-rim
Germany Germany
“The hotel is very close to the ADO bus station, to the public park with food stalls and other restaurant/bars and other stores. Room was spacious and the staff was very friendly. Early check-in and early check-out was no problem, you can leave you...”
Sara
Morocco Morocco
“The room was clean and it was close to downtown. We just needed 1 night sleep before our flight. We were not able to get a room with double bed, so we had 2 separate beds.”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante #1
  • Cuisine
    Mexican
  • Open for
    Breakfast
  • Ambiance
    Family friendly

House rules

Hotel Luma by Kavia takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

When booking 3 rooms or more and 3 nights or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Luma by Kavia in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: 005-007-007419/2025