About this property

Comfortable Accommodations: Hotel Santa Maria in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a shower, TV, and free toiletries. Relaxing Facilities: Guests can enjoy a sun terrace, garden, and outdoor seating area. The property features a 24-hour front desk, daily housekeeping, and free on-site private parking. Convenient Location: Located 19 km from Cancún International Airport, the hotel is close to attractions such as Cancun Bus Station (1.5-minute walk), Cancun Government Palace (1.8 km), and Parque las Palapas (1.6 km). Guest Satisfaction: Guests appreciate the attentive staff, room cleanliness, and convenient location.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.0)

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 double beds
2 double beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Juraj
Czech Republic Czech Republic
24 hours reception - very useful for travelers Staff very friendly Clean room
Mert
Germany Germany
I like the safety and the personal was very friendly. The Room was also fine. Its not the best and a little bit pricey but for staying one two days its absoulutly great.
Joanna
Mexico Mexico
El personal es amable y atento. Las habitaciones también son muy cómodas y limpias. Cumple con las amenidades que anuncia.
Filiberto
Mexico Mexico
Precio, ubicación, comodidad y sobre todo, atención y limpieza.
Joanna
Mexico Mexico
Muy tranquilo, tiene un balcón donde puedes estar sin problema.
Diana
Ireland Ireland
El hotel está bien ubicado, su instalaciones están muy bien, la habitación que me tocó daba a la calle y de buen tamaño para una persona, muy cómodo
Benitez3dgo
Mexico Mexico
+ La ubicacion, limpieza y comodidad de la habitación. - No tienen agua caliente para café y tampoco para bañarme 😟
Carrera
Mexico Mexico
Muy bien , están limpios , cómodos y te queda cerca todos los servicios q puedas necesitar🙂
Romero
Mexico Mexico
Me gustó mucho el hotel en si, está muy bonito, tal como me gustan
Rabanales
Mexico Mexico
La ubicación estuvo bien, lo malo es que el estacionamiento siempre estuvo ocupado y el carro quedaba en la calle, falló mucho la señal de TV Pero en relación al precio estuvo bien

Hotel surroundings

House rules

Hotel Santa Maria takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

When booking 3 rooms or more, different policies and additional supplements may apply.

Please note that alcohol consumption is prohibited at the property.

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Santa Maria in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

License number: 005-007-007299/2025