Tierra Maya Hotel Spa & Sanctuary

–Great location - show map
+92 photos
Scored 8
Rated very good

Great location!

8.8

About this property

Comfortable Accommodations: Tierra Maya Hotel Spa & Sanctuary in Bacalar offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a tea and coffee maker, TV, and wardrobe. Relaxing Facilities: Guests can enjoy spa facilities, a year-round outdoor swimming pool, and a lush garden. The hotel provides free WiFi in public areas, ensuring connectivity during the stay. Convenient Services: The property features a 24-hour front desk, outdoor seating, picnic area, and room service. Additional amenities include a sofa bed and sofa, catering to various guest needs. Accessible Location: Located 34 km from Chetumal International Airport, the hotel offers free on-site private parking and a tour desk for exploring the area.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (8.8)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
and
1 sofa bed
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Pieter
Netherlands Netherlands
“Close to the lagoon, 5 minute walk Closento city centre”
Olivia
United Kingdom United Kingdom
“Perfect base for our family with an amazing swimming pool.”
Marie
United Kingdom United Kingdom
“Central location. Quiet street. Nice clean pool. Great decoration”
Rose
United Kingdom United Kingdom
“Location, pool, staff helpful, super clean. Booked our tour for the lagoon. Breakfast very good.”
Rafał
Poland Poland
“Staff was very helpful, breakfast was amazing. Also swimming pool was great and clean”
Oliver
Germany Germany
“Nice hotel to stay, especially the garden is very nice!”
Hugo
Portugal Portugal
“The hotel is well located on Bacalar, making easy to get anywhere in the the Pueblo. The bedrooms are nice and spacious. The staff, specially Alma and Jose, are super kind, friendly and very helpful. They are the best asset of this property.”
Townsley
United Kingdom United Kingdom
“Oasis of a garden and lovely pool. Helpful staff. Breakfast restaurant also friendly. Close to the centre, but quiet at night.”
Jorina
Switzerland Switzerland
“super spacious rooms, super comfortable and clean. beautiful garden with pool. best place to observe all the animals around, perfectly located (close to the two city centers and the lagune)”
Maria
Italy Italy
“The location is perfect to stroll around Bacalar. The room is simple but comfortable, clean and with a local touch. The garden is the best, full of wonderful plants. The personnel is also very kind.”

Hotel surroundings

House rules

Tierra Maya Hotel Spa & Sanctuary takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.