• Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
You're eligible for a Genius discount at Hotel Xbalamqué & Spa Cancún Centro! To save at this property, all you have to do is sign in.

Located in central Cancun, the Hotel Xbalamqué Resort & Spa features Mayan-style décor, an outdoor pool, and spa. Every air-conditioned room at the Hotel Xbalamqué Resort & Spa provides cable TV. Hotel Xbalamqué includes an on-site bar "4 Elementos" which offers drinks and snacks with available room service. Tour information and car rentals are also available at the hotel, while safes and WiFi are available at reception. Cancun’s ADO Bus Station is just 500 metres from the Xbalamqué Resort & Spa. The Hotel Zone is a 5-minute drive away, while Cancún International Airport is a 20-minute drive away.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.2)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.8
Facilities
6.8
Cleanliness
7.2
Comfort
7.1
Value for money
7.3
Location
8.2
Free WiFi
5.1
Low score for Cancún
Select topics to read reviews:

Hotel surroundings

Facilities of Hotel Xbalamqué & Spa Cancún Centro

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
  • Terrace
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Activities
  • Evening entertainment
    Additional charge
  • Karaoke
    Additional charge
Living Area
  • Desk
Media & Technology
  • Cable channels
  • TV
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not possible).
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Wake-up service
  • Tour desk
  • Car hire
  • 24-hour front desk
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Private entrance
  • Lift
  • Non-smoking rooms
Outdoor swimming pool
  • Open all year
  • All ages welcome
Wellness
  • Fitness/spa locker rooms
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair styling
  • Hair colouring
  • Hair cut
  • Hair treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hotel Xbalamqué & Spa Cancún Centro takes special requests - add in the next step!

Check-in

From 15:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Hotel Xbalamqué & Spa Cancún Centro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast included rates do not include children's breakfast. An additional fee applies.

Reservations for 3 or more rooms, as well as for more than 3 nights, may be subject to different conditions and supplements.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel Xbalamqué & Spa Cancún Centro

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hotel Xbalamqué & Spa Cancún Centro include:

    • Double
    • Suite

  • Check-in at Hotel Xbalamqué & Spa Cancún Centro is from 15:00, and check-out is until 12:00.

  • Hotel Xbalamqué & Spa Cancún Centro offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Sauna
    • Massage
    • Karaoke
    • Evening entertainment
    • Hair treatments
    • Fitness/spa locker rooms
    • Spa facilities
    • Beauty Services
    • Hair colouring
    • Swimming Pool
    • Spa/wellness packages
    • Hair cut
    • Spa lounge/relaxation area
    • Hair styling

  • The prices at Hotel Xbalamqué & Spa Cancún Centro may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Xbalamqué & Spa Cancún Centro is 600 yards from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.