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About this property
Comfortable Accommodations: Citadines Connect Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and balconies. Each room includes a work desk, free toiletries, and a TV.
Exceptional Facilities: Guests enjoy a fitness centre, year-round outdoor swimming pool, and free WiFi. Additional amenities include a restaurant, fitness room, and 24-hour front desk.
Dining Experience: The modern restaurant serves Malaysian cuisine with halal options. Breakfast is a buffet, brunch, lunch, and dinner are available.
Prime Location: Located 14 km from Penang International Airport, the hotel is near attractions such as Northam Beach (2 km) and Penang Times Square (6-minute walk). Guests appreciate the nearby shops and comfortable beds.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Vireo Srl
Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.7
Location
9.1
Free WiFi
8.7
Guests who stayed here loved
Rumley
Canada
“Great location. Excellent staff helpful and friendly. Hotel was super clean.
Food and beverages were excellent!”
Tammy
Malaysia
“Strategic location. Near to all the good food. Best of it, the hotel is Pet's friendly and they even have little hut the cats”
Y
Yeong
Singapore
“Staff are friendly and helpful . The room extremely clean. Hotel easily accessible to shopping center and food outlet.”
S
Shauna
Ireland
“Really beautiful place to stay in a nice location in Georgetown. The staff were friendly and helpful, room was comfortable and clean, nice pool area to relax at, and tasty breakfast. We loved that you could get a free coffee at the reception anytime!”
Victor
United Kingdom
“In the centre of sights. Open air setting for breakfast
Nice people throughout. Very helpful”
Johno62
United Kingdom
“Staff really helpful. Breakfasts were fab. Close to everything.”
Nicole
United Kingdom
“Lovely hotel, good/varied breakfast served in the courtyard, rooftop pool. Staff were friendly and there was complimentary coffee from the lobby. The courtyard is nice for an evening drink and also links to a couple of restaurants, an ice cream...”
Victor
United Kingdom
“Pretty much in the centre close to monorail, malls and places to visit. Excellent place to be. No shortage of food.”
S
Stefanie
Austria
“Outstanding breakfast and facilities (pool, gym). Perfect location”
Victor
United Kingdom
“Comfortable, very clean. Excellent breakfast in a nice open air setting and inside. We loved the open air setting. Property close to many sights.”
Hotel surroundings
Food & Drink
Breakfast
Good breakfast included with select options or available at the property for US$8.58 per person.
Served daily
07:00 to 10:00
Menu style
Buffet
Restaurant #1
Cuisine
Malaysian
Service
Breakfast • Brunch • Lunch • Dinner
Dietary options
Halal
More food and drink
Meals • Restaurants • Facilities
House rules
Citadines Connect Georgetown Penang takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about US$49. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Citadines Connect Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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