Mercure Queenstown Resort

–Great location - show map
+116 photos
Scored 8
Rated very good

Staff

8.7
  • Mountain view
  • Garden
  • Swimming pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

About this property

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city centre are 2.5 km away. Mercure Queenstown Resort has parking, subject to availability, and is 15 km from Queenstown Airport.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 large double beds
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Rhys
New Zealand New Zealand
“Beds were amazing and comforyable and linen crisp.”
Ahsmith
New Zealand New Zealand
“Talk about a room with a view! Looking out over the lake and the incredible snow-capped mountain range was wonderful. The room was well appointed for your standard hotel room with a comfortable king-size bed and 2 easy chairs to relax in to take...”
Bianca
Australia Australia
“The place was lovely. The view was amazing. The beds were comfortable and huge!”
Camelia
New Zealand New Zealand
“Our room has very nice view, clean room, staff are very helpful”
Tuainekore
New Zealand New Zealand
“Bedroom view overlooking the lake &mountains of snow”
Chirag
Australia Australia
“The lake views from the room was awesome. Location is ok too. Room was great. Jacuzzi was great in cold weather!”
Seemant
Australia Australia
“The resort is indeed a resort with good facilities. We felt like we did so much there in just 1 day. It was an experience to remember. Great location and amazing views.”
Jonathon
Australia Australia
“We have been going here for years now as its in a convenient beautiful position away from the busy city.”
Abdul
New Zealand New Zealand
“Mercure Resort was amazing. Staff were very kind and helpful especially Lucy at the front desk (Absolute superstar). Highly recommend people to stay here.”
Tiffany
New Zealand New Zealand
“We loved the portacot set up like a hotel bed for our 1 year old 😂 The hotel has everything you need and is out of the hustle and bustle of central QT”

Hotel surroundings

Restaurants

2 restaurants on site
SOUTH EATERY
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
RISES
  • Cuisine
    International
  • Ambiance
    Family friendly • Modern

House rules

Mercure Queenstown Resort takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$113. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 65 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Queenstown Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.