Silver Fern Rotorua Suites & Spa

–Excellent location - show map
+90 photos
Scored 8.4
Rated very good

Staff

9.2

Experience world-class service at Silver Fern Rotorua Suites & Spa

Featuring rooms with a spa bath and free Wi-Fi, Silver Fern Rotorua is just 1 kilometre from Rotorua Golf Club. It features a hot tub and a day spa. Free parking is available on site. Silver Fern Rotorua Suites & Spa is 10 minutes’ drive from the famous Polynesian Spa and Mitai Maori Village. Rotorua Airport is a 15-minute drive away. All rooms have a kitchenette or kitchen with a microwave and refrigerator. Each modern room includes cable TV, a DVD player and electric blankets. Some rooms have access to a shared balcony. Guests can relax on the sunny terrace, or enjoy a meal in the barbecue area. The property also offers free bicycle rental, free DVD rental and a tour desk.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (9.0)

Free private parking available on-site

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 large double bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
and
1 double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
1 extra-large double bed
1 sofa bed
and
2 large double beds
2 single beds
and
1 double bed
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Maher
Australia Australia
“Great location, staff were very helpful and friendly ! Spa was wonderful, room had everything we needed.”
Shannon
New Zealand New Zealand
“Friendly and helpful staff spa tub inside the room”
Tainui
New Zealand New Zealand
“The family suite comfortably accommodated a family of 5 including 2 babies and was relaxing to return to after a long day at a sports event.”
Beth
Australia Australia
“From arrival to departure the staff were fantastic- helpful and friendly. Beds were super comfy, room was spacious and clean,, having a spa/jacuzzi in your own little courtyard was awesome,, would recommend to friends”
Sharna
Australia Australia
“The lady on the counter was helpful & super friendly.”
Radrole
New Zealand New Zealand
“Loved the room setup with your own spa space. Clean. Had a little coffee station.”
Cher
New Zealand New Zealand
“Convenient, clean, parking available and had a spa”
Tp
New Zealand New Zealand
“Room was clean and tidy. Staff were very accommodating thank you.”
Shelleyb666
New Zealand New Zealand
“Great location. The room was really big and comfortable. The spa in the room was awesome. The staff were really friendly and helpful. Overall, it was a great place to stay”
Forli
New Zealand New Zealand
“Service was great, very inviting reception, spa bath was lovely along with the shower”

Property surroundings

House rules

Silver Fern Rotorua Suites & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 200 is required. The property charges this 7 days before arrival. That's about US$114. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
NZD 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

If you expect to arrive after 20:00, please contact the property in advance to arrange key collection, using the contact details found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Silver Fern Rotorua Suites & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.