Robertson Hotel

–Great location - show map
+66 photos
Scored 8.2
Rated very good

Staff

8.9

You might be eligible for a Genius discount at Robertson Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Robertson Hotel in Naga offers family rooms with air-conditioning, private bathrooms, and views of local landmarks. Each room includes a work desk, seating area, free toiletries, and a TV. Essential Facilities: Guests enjoy free WiFi, a paid shuttle service, lift, 24-hour front desk, concierge, and full-day security. Additional services include car hire, luggage storage, and free on-site private parking. Dining and Amenities: A buffet breakfast is available each morning. The hotel provides menus for special diets, housekeeping, and room cleanliness is highly praised by guests. Prime Location: Located 11 km from Naga Airport and an 18-minute walk to SM City Naga, the hotel offers convenient access to local attractions.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • Free parking
  • Family rooms
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
1 double bed
2 double beds
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Cristy
Philippines Philippines
“Prompt response on my request for complimentary bottled waters. Allowed us for an early check in w/o any charges. The guard was great in assisting my sister's parking dilemna.”
David
Romania Romania
“Everything on point, clean, staff friendly and helpful, they also have 24/7 room service at a good price.”
Marissa
Canada Canada
“The staff were all amazing and friendly, will definitely come back here for them. They even accommodated our early check-in for free. And they allow our late check out for a fee. Place is clean and comfy. Location is also great and quiet and safe....”
Menerva
Philippines Philippines
“Everything. The room was very comfy and clean. The staff are great service. And the Buffet was luscious. Surely we'll be back again.”
Chricel
Philippines Philippines
“beyond what i expect actually. decent hotel. quite. good for a quick getto outside work near the city hall people pls stop saying this is walking distance. it is not”
Mark
Philippines Philippines
“The location is excellent as it is within walking distance of convenience stores and restaurants. Also quite near the Basilica Minore of Penafrancia.”
Paul
Philippines Philippines
“I like the food which is located in villa caceres who. also owns the place. Good for over night stays convenient and clean.”
Stefan
Germany Germany
“Nice and clean rooms. The best is the staff, which is always so friendly and absolutely perfect in their service.”
Vismonte
Philippines Philippines
“The buffet breakfast was very good and the staff is very accommodating. Hope to see you soon on my next Naga, City trip.”
Maria
Philippines Philippines
“Location was strategic and very accessible. Staff were friendly especially the front desk reception. Have given us various options and have explained our accommodation well. Very attentive to all our queries.”

Hotel surroundings

House rules

Robertson Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of ₱ 1,000 is required on arrival. That's about US$17. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
₱ 750 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Robertson Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Parking is subject to availability due to limited spaces.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

A damage deposit of ₱ 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.