About this property

Comfortable Accommodations: Mercure Krakow Stare Miasto in Kraków offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi. Dining Experience: The hotel features a restaurant serving international cuisine with vegetarian and gluten-free options. Guests can enjoy breakfast buffet, à la carte, or in-room dining. The bar provides a relaxing atmosphere for evening drinks. Facilities and Services: The property offers a fitness centre, lounge, and 24-hour front desk. Additional services include a tour desk, concierge, and bicycle parking. John Paul II International Kraków–Balice Airport is 16 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

  • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Nick
Malta Malta
breakfast was exceptional. reception and lounge Decor funky and cool . Location is perfect for old city and the shops . Front desk extremely helpful . We booked our tours through the guest experience officer and they were extremely helpful...
George
Cyprus Cyprus
Excellent location Very nice hotel. Very Friendly staff . Good value for money
Liz
United Kingdom United Kingdom
The hotel is convenient to Glowny train station and shopping centre right across the road. Smells gorgeous when you walk in. The staff are friendly and get your key ready quickly. The rooms are spacious and they provide mini bar, ironing board,...
Fenny
Greece Greece
Excellent location, opposite to the train station/mall and in walkable distance to Old Town. Plenty of taxis to catch outside if needed. Spotless clean, friendly staff, comfy beds, cosy ambience, Cristmasy atmosphere and beautiful decoration. It...
Elizabeth
United Kingdom United Kingdom
Excellent location, walkable distance to Old Town and plenty of taxis to catch outside if needed. The room and facilities are beautiful, it was a home away from home.
Ryszard
United Kingdom United Kingdom
Quiet bedroom at rear of hotel.Clean inside with a very comfortable bed and good blackout curtains.Good state of furniture and decor .Staff friendly and helpful
Dean
Australia Australia
Front office staff are amazing , friendly and welcoming A real asset to this hotel , well done guys
Nick
Malta Malta
breakfast was arguably best I've ever had in a similar hotel. decoration of lobby was very wacky , but cool ! staff always helpful and smiling .
Myron
Austria Austria
Everything is SUPER - managment, hospitality, wellcome meeting, comfortable rooms, destination - close to the olt town, and especially poland style breakfirst and dinner with superdelitious GURECK and duck brest that we tried. For me more then 5+...
Dhanalakshmi
Poland Poland
It was my birthday and the staff wrote a birthday message for me ! I felt so special . Thank you.

Hotel surroundings

Restaurants

1 restaurant on site
WINESTONE
  • Cuisine
    International
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Gluten-free

House rules

Mercure Krakow Stare Miasto takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.